nhm.ac.uk

3.2
3.2 Based on 70 reviews

Book exhibition tickets. Explore our galleries, science, news, videos and amazing images. South Kensington tube. London, UK....

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Average Rating

3.2

/
5

70 Reviews

5 Star
37%
4 Star
16%
3 Star
6%
2 Star
11%
1 Star
30%

All Reviews

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El Gordo Murkin
The Pokemon exhibition is a disgrace, it was a small corridor with 2 TV screens and a couple of wall

The Pokemon exhibition is a disgrace, it was a small corridor with 2 TV screens and a couple of wall posters. There were no interactive consoles, video games, guides dressed as Pokemon or life-size Pokemon to have your picture taken with. This was an obvious money making scam, the merchandise area was 5 times the size of the exhibition with over priced tat featuring only a couple of the characters when there are 100's. I thought nothing was priced until I was shown a minuscule number next to the barcode, this sharp practice should not be allowed. There were no Pokemon books, I was hoping to purchase the latest latest ones. This exhibition is not for fans or collectors and must be just for tourist who don't understand the exchange rate.

1
Date of experience: Jan 30, 2026
El Gordo Murkin
The Pokemon exhibition is a disgrace

The Pokemon exhibition is a disgrace, it was a small corridor with 2 TV screens and a couple of wall posters. There were no interactive consoles, video games, guides dressed as Pokemon or life-size Pokemon to have your picture taken with. This was an obvious money making scam, the merchandise area was 5 times the size of the exhibition with over priced tat featuring only a couple of the characters when there are 100's. I thought nothing was priced until I was shown a minuscule number next to the barcode, this sharp practice should not be allowed. There were no Pokemon books, I was hoping to purchase the latest latest ones. This exhibition is not for fans or collectors and must be just for tourist who don't understand the exchange rate.

1
Date of experience: Jan 30, 2026
WILL GUTHRIE
So busy

I get it’s free and they rely on donations but something really needs to be done about the amount of people in at one time. Can’t see half of the exhibits because you’re spending your time trying to negotiate a path through people. The exhibits are amazing and really interesting when you get to properly concentrate on them.

3
Date of experience: Jan 29, 2026
Artem Artem
Family place

Nice place, cool people. I was with my kids, it was awesome.

4
Date of experience: Jan 14, 2026
Philippa
What has happened to the NHM?

What has happened to what was a favourite museum? Just visited the Wildlife Photography exhibition after an absence of some years and had such a poor experience. Paid for timed entry but there seemed to be no management of numbers and it was very difficult to see the exhibits - we felt constantly in someone's way. It was also much smaller than you might expect for £18 pp. And to add insult to injury, the number of appeals for donations was oppressive - both via notices and verbally by the stewards. Having paid £36 for both of us to spend 15 uncomfortable minutes in the exhibition, paying more money was the last thing on our minds.

1
Date of experience: Jan 04, 2026
Emma Franks
Stone cold food

We arrived just after lunch time so decided to get some food we waited in line to be offered 3 items on the menu we all decided to have the chicken schnitzel and wedges which was soooooo expensive I know it's London but.......! Well when we sat down our lunches we stone cold for the price I paid i would expect hot food .Apart from that the museum is brilliant if i go again I will definitely be taking a packed lunch

1
Date of experience: Jan 03, 2026
Victoria Morrison
Over crowded and not enjoyable

I’ve been coming to the history museum for years and decided to visit today after not being able to visit for a good few years. What the hell has happened to the natural history museum!!! Where are all of the dinosaurs too?! My 8yo was left feeling really deflated. I’ve also never seen the place so crowded in my life and could hardly move with everyone pushing and shoving to see past you. Overall we left feeling very disappointed but I will give it a few more years before I return in the hopes it gets good again.

1
Date of experience: Dec 08, 2025
Jonathan Jenkins
An incredible museum that’s been turned into a Hell hole .

Glimpses of some amazing exhibits . Booked tickets only to find out blue whale room closed ! Should have been informed . But the worst thing about this place is the number if people . It’s out of control . Children running everywhere , people just doing selfies next to dinosaurs . Rude obnoxious screaming kids running amok , prams everywhere , babies rolling round on the floor , hardly any staff - probably hiding . Couldn’t wait to leave . By being ‘free’ you just get freeloaders who have no real interest in exhibits . Non school days once or twice a week would also help .I would be more than happy to pay an entrance fee to enjoy the museum not to go through that again .

1
Date of experience: Dec 05, 2025
Laura Martin
the Zoology Spirit Collection Tour

Went on the Zoology Spirit Collection Tour. A hidden gem, this behind the scenes tour, away from the busyness of the main galleries and into the bowels of the museum was FANTASTIC. Matt, our guide, was engaging, knowledgeable and good humoured. We saw a giant squid! Samples from Darwin’s Beagle expedition! A too long earthworm and a coelacanth! Amazing and enthralling, I would definitely recommend this tour for budding scientists and geeky experts alike. We left feeling very inspired and exclusive. FABULOUS. Thank you Matt and NHM. 😊🤩🦑

5
Date of experience: Nov 08, 2025
customer Sue Harvey
Lovely exhibits .Map was useless to…

Lovely exhibits .Map was useless to follow. Not impressed with lack of interactive opportunities. Appreciate it's a museum first but more hands on interactive things for children would be lovely. Signage not that good we had to ask for directions often. We wouldn't go again

3
Date of experience: Oct 01, 2025

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