Review Time
Jordan was very helpful and sorted my issues out without any further complications.
I feel I can raise other issues if they were to come up and feel confident I will get the answers needed.
Been using this company for 10 years and never had an issue that wasn’t resolved in a timely manner. no matter what you are looking for wether it be Web Hosting Or game server hosting, I have not been able to find a cheaper provider for what you get out of the box with them.Web hosting packages come with cPanelGame Hosting comes with TCAdmin panelAll in all since my first server in 2015, I’ve not needed to use any other company.
I've had nothing but great experiences with Nitrous. I have used their services for a variety of personal and work projects (mostly Minecraft and web hosting) over the past ~5+ years. Their support is unmatched in my opinion. You might get a quicker response from a bigger company but you certainly won't get the same level of technical knowledge in replies and likely will be hit with frustrating boilerplate responses.Jordan is very knowledgable and always happy to help. Jordan is also very responsive to tickets.Pricing is extremely reasonable and they're willing to work with customers to meet their unique needs should it be web hosting configuration on the backend, installing additional PHP packages, or setting up custom startup commands for a Minecraft server.I'll continue to use Nitrous!
currently got 5 unanswered tickets in my support section. First ticket on the 28/05 - unanswered Second ticket on the 19/06 - unansweredThird ticket on the 21/06 - unansweredFourth ticket on the 23/06 - unanswered,fourth ticket is literally called "please reply to this ticket lmao" which they then MERGED with the Third ticket, creating theFifth Ticket on the 23/06 (later in the day) - WHICH STILL HASN'T BEEN REPLIED TO....I'm having server issues and the support are refusing to help or look into it I guess? lol
An amazing server host that I've been using for over a decade. They are professional, prompt and always supporting me whenever I get the itch to start up a server with the mates. There's always a chance to grab a deal and set-up a server within minutes. Wouldn't even dream of choosing any other provider!
I've used this hosting service for almost 12 years now, and I must admit, having used many other hosting services, I find myself regularly returning to Nitrous Networks, their customer service is one of the best I've ever experienced, their 'NitroPanel' is incredibly intuitive and easy to use, I would strongly recommend them.
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We provide high quality Game Servers worldwide. Prices start at £0.45p/slot! We offer Minecraft, Starbound, Counter Strike, Garrys Mod, CS:GO, Global Offensive, Team Fortress 2, Terraria & Source Mod hosting! We also offer other services such as web hosting and VPS's hosting that start at just £1.00 per month!
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