nordicpure.com

4.8
4.8 Based on 743 reviews

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Average Rating

4.8

/
5

743 Reviews

5 Star
92%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Chet Walker
Disappointed in Utah

I've always got quality products from your company. 20x20x5 merv 13 furnace filters. On this last shipment I received, the filter was damaged. It looked as though it had been crushed, prior to be placed in the shipping box. The box was not damaged in any way to indicate it happened in transit. I repaired it as best as I could, and replaced my old filter. You won't lose me as a customer, I was just a little disappointed.

1
Date of experience: Oct 28, 2025
Reba
Can I give them more than five stars?

I thoughtlessly ordered the wrong size filters, and the return process was incredibly easy. I received an email that the refund was approved within 20 minutes and was told to donate the filters to a local charity instead of returning them. Customer Service: 10/10I started using Nordic Pure air filters when I lived in an apartment that had an old furnace that needed an odd size filter. I've moved since then, but I still order from NP because of the quality filters I've always received. I appreciate that they sell so many sizes (despite it leading to my ordering snafu) and include carbon for odor elimination. Great product, great customer service, you've got something to be proud of at Nordic Pure.

5
Date of experience: Oct 27, 2025
Ruth
Great customer service

Very helpful with ordering, and the filter arrived in 2days!

5
Date of experience: Oct 20, 2025
Charley
Order was on time arrived undamaged

Easy ordering and great service

5
Date of experience: Oct 17, 2025
Michael
Poor customer service

I called you to request a hold on my upcoming order, and was assured by your agent that the order would remain on hold until I changed it on your website. Despite that, the order was shipped. Poor customer service.

1
Date of experience: Oct 17, 2025
Matthew Cammarano
It was easy to order what I wanted and…

It was easy to order what I wanted and I received it quickly.

5
Date of experience: Oct 17, 2025
Diane Rothman
Everything worked as planned

5
Date of experience: Oct 17, 2025
William Herrerias
Always very quick with your sales

5
Date of experience: Oct 17, 2025
Larry
Easy reorder and quick damage free…

Easy reorder and quick damage free delivery.

5
Date of experience: Oct 17, 2025
Ramona Fonner
Have been using your furnace filters…

Have been using your furnace filters for 7 years and find them to do a truly awesome job!

5
Date of experience: Oct 17, 2025

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