Review Time
Like a number of other consumers my order took a while to arrive however I was sent updates via email.I placed my order 2nd Dec and they arrived on the 14th.The products themselves are really good. They are a little on the small size, I bought the XL and I’m a size 9, they fit great but if I were a size 10 or bigger they would be tight fitting.The other point to note is, these socks are made in Turkey, what’s Nordic about them?There are several other suppliers selling very similar socks at significantly lower prices, with 50% merino wool, that don’t market their products as Nordic.This is misleading although if you take time to read the mass of small print on the website it does state where the materials come from and where they’re manufactured.I bought mine in the Black Friday sale, so £22.50 for 5 pairs (I actually bought 2 packs) great value. Definitely not worth the regular price of £45.
Ordered a pair for the extremely expensive socks as a last minute gift and reluctantly paid full price. Before I’d even received my order (3 days after I ordered) they were reduced with 30% off, so I requested that discount because paying £60 for 1 pair of socks is silly money. Got a response and of course they refused. So decided that because it was an impulsive order and they are extremely expensive (at full price) I’ll request to return the order (I received them the same day I emailed). Surprise surprise, no response to my request to return for a refund. No response to my second email either. I’d rather not post them back without some acknowledgement as I have little faith in this company that I’ll get the refund, so I’d be £60 out of pocket and no socks to show for it. A call to trading standards maybe????
I love Nordic Socks! I bought a set for my daughter, whose feet are big enough now to fit in to Nordic's kid size. They're still just a little bit big, but my daughter doesn't care - she loves them! I had a question about my order and they replied very quickly via email. I think this is the 3rd holiday season in a row I've purchased from them and I've had a great experience each time.
I had a problem with my delivery and my order was returned to sender l contacted the Nordic sock help line team and they sorted the problem very quickly with only a short delay,thank you.The socks by the way were very nice,warm,well made and on the Good Friday deal a excellent price.haven’t been off my feet yet,would recommend without hesitation.
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