nswcpap.com.au

4.7
4.7 Based on 21 reviews

We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a comm...

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Average Rating

4.7

/
5

21 Reviews

5 Star
86%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Nabz Joy
Sarah at the CPAP Parramatta Clinic was absolutely wonderful. I walked in without an appointment, an

Sarah at the CPAP Parramatta Clinic was absolutely wonderful. I walked in without an appointment, and she still managed to fit me in within a short time. She was incredibly kind, patient, and very helpful throughout the whole process. Because of her support, I was able to organise everything I needed for my specialist appointment without any stress. Thank you so much, Sarah I truly appreciate your help and wish you all the very best.

5
Date of experience: Jan 26, 2026
Nabz Joy
Sarah at the CPAP Parramatta Clinic was…

Sarah at the CPAP Parramatta Clinic was absolutely wonderful. I walked in without an appointment, and she still managed to fit me in within a short time. She was incredibly kind, patient, and very helpful throughout the whole process. Because of her support, I was able to organise everything I needed for my specialist appointment without any stress. Thank you so much, Sarah I truly appreciate your help and wish you all the very best.

5
Date of experience: Jan 24, 2026
German
Worst customer services, bad education of Cpap Clinic Personnel

After being a customer of the clinic for 10 years, the lady working today Saturday 24th of Jan 2026, has gave me the worst customer services ever, demonstrating a bad education and professionalism, make me wait 1 hour for dispatching in 5 min 2 cpap filters. This is the worst experience ever in this place. Cpap managers should be aware of what kind of personnel they have infront of public.

1
Date of experience: Jan 24, 2026
Nelson
The Customer service benchmark

I've dealt with NSW CPAP for about 11 years. Every transaction has been flawless. If more Australian companies want to learn how to improve their customer service experience, they just need to emulate NSW CPAP.

5
Date of experience: Jan 15, 2026
Robyn Mcalister
NSW cpap communicates efficiently with…

NSW cpap communicates efficiently with customer. My order was delivered within the timeframe as advertised.

5
Date of experience: Jan 15, 2026
Easy ordering

Easy ordering Quick service for a pensioner- more affordable than retail outlets

5
Date of experience: Jan 15, 2026
David --
Port Macquarie CPAP

Ben and his wife in Port Macquarie are very friendly, helpful and knowledgeable.My ‘go to’ store for all things CPAP.

5
Date of experience: Jan 14, 2026
Denis
Great price

Great price, F30i Air touch big improvement on previous model

5
Date of experience: Jan 14, 2026
Sue Truscott
My order was processed & posted…

My order was processed & posted quickly-Informed along the time line Arrived well wrapped A great special - bought two water chambers One now in use - Thankyou

5
Date of experience: Jan 13, 2026
Jackson Lamb
Good product

Good product, good prices, good delivery.

5
Date of experience: Jan 13, 2026

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Business Details

  • We are Sydney’s trusted independent CPAP retailer

    NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.See more

  • email sales@nswcpap.com.au
  • call 1300414190
  • language https://nswcpap.com.au

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