Review Time
I ordered a dress in late November but had to return it due to sizing and quality issues. The company confirmed my return, but I’m still waiting for my refund. Automated replies claim it has been processed, which isn't true. I haven't received any money or vouchers, and contacting a representative has been impossible. I've escalated the matter through my payment service. This has been very frustrating, and I won't shop here again.
I ordered a dress that unfortunately didn't fit and was of lower quality than expected. The company acknowledged my return, but I haven't seen any refund yet. Automated responses have claimed the refund was processed, but that's not true. I haven't received any money or vouchers, and reaching a human representative is impossible. I've had to escalate this with my payment service. This has been an incredibly frustrating situation, and I won't shop here again.
I found a jumper online, but soon after ordering, the company informed me it was out of stock. They refunded the cost of the jumper but not the postage. I've tried contacting them through various channels and received only generic responses. My issue seems to be stuck with customer service with no further updates.
If I could give zero stars, I would. The company received my return weeks ago, yet my refund is still not processed. Their customer service is lacking; I only get repetitive messages about the funds being on their way. I won't shop here again, which is unfortunate since I liked their products.
I ordered a sweater that was supposed to be a cable knit but turned out to be very thin polyester with a mere pattern. The leather elbows felt like felt, and the sizing was misleading. The shipping and tracking were also a hassle. Overall, a very disappointing experience.
Do not shop here if you're expecting a refund. I've been reaching out about an incorrect gift voucher refund, and now they claim they can't assist because it's been over a month since my return. It's ridiculous; all I get are generic responses without any real help. I won't buy from them again!
I ordered a dress that looked great online but faced multiple issues. My payment was denied, so I reordered, only to receive two dresses and pay double. The actual product was nothing like what was advertised—stiff fabric and poor fit. The return process was confusing, as I found out I purchased from the wrong company. I've searched both websites for return information to no avail. I would never shop here again, even in a desperate situation. A very disappointing experience!
I ordered pans in early November and have had no updates since. The company has no contact number, and after reaching out on messaging, they promised an agent would get back to me, which never happened. There are no updates online, making it impossible to get answers or a refund. This has been a very frustrating experience.
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