octopusenergy.com

4.7
4.7 Based on 157 reviews

We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy....

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Average Rating

4.7

/
5

157 Reviews

5 Star
89%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
7%

All Reviews

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Review Time

melissa farr
Kevin was a pleasure to work with…

Kevin was a pleasure to work with today, he made my new account set up seamless and easy. I had called another power company and they were droning on and on and I just couldn’t see where it was a good fit for me. Kevin really helped me understand the benefits and helped me realize I was making the right choice going with Octopus.

5
Date of experience: Nov 07, 2025
Fauzi
Kevin is good and very helpful

5
Date of experience: Nov 07, 2025
Daniel Brandon
Web Site is dicey

I researched this thoroughly using ChatGPT. That technology was very helpful in making my decisions. Once on the patch to sign up, I encountered the Octopus website. Multiple attempts to sign up, each coming back with bad data or an error or a spinning dial. I finally called them and discovered, I was in fact set up with an account. A few minutes on the phone and I am now a customer.

2
Date of experience: Nov 07, 2025
Leslee
Called in to reconnect my smart…

Called in to reconnect my smart thermostat Kevin took care of the problem immediately! Thank you!

5
Date of experience: Nov 07, 2025
Lisa Clement Foley
Great customer service

Kevin was clear, concise and helpful with enrollment

5
Date of experience: Nov 06, 2025
Heather Cruz
Lizzeth was wonderful!

Lizzeth was very helpful and answered all the questions I had about renewing my plan. 😊

5
Date of experience: Nov 05, 2025
Taniyah
No need to be nervous

Revel made my first time setting up electric seamless. She was so understanding and patient. I would recommend Revel and Octopus Energy to family and friends who want to find an electric company.

5
Date of experience: Nov 05, 2025
Gary Capik
Payton,

Payton,I have yet to receive a correct bill. Read my string of emails to Luis. Thank You Gary Capik

1
Date of experience: Nov 05, 2025
John
Kevin is enormously knowledgeable with…

Kevin is enormously knowledgeable with different plans and it gives the Customers insight on what the best plan to embark on.

5
Date of experience: Nov 05, 2025
Greg Glass
Information given was straight forward

Information given was straight forward, easy to understand. Switching process was quite easy and took about ten minutes.

5
Date of experience: Nov 05, 2025

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