ogbongeh.com

4.7
4.7 Based on 81 reviews

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Average Rating

4.7

/
5

81 Reviews

5 Star
89%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Flint
Disappointed with my recent order experience

I received my order today, and I'm quite unhappy. This is my fourth time ordering from this service, and I am very disappointed. Both of my rice packages were damaged at the bottom, and when I tried to take them out of the box, they spilled all over the floor. I had to find another place to empty them. Additionally, my plantain was damaged, the chin-chin was ruined, and the salt spilled inside the box. I spent a significant amount of money only to receive such poor service. I will not be returning, as I plan to take my business elsewhere where I feel valued and appreciated after spending over £300. The support team was also rude during our phone conversation and failed to respond to my email regarding the damaged items, despite providing proof with pictures. This reflects poorly on the company and is a reason why many businesses struggle due to inadequate customer service and negative attitudes toward customers.

1
Date of experience: Dec 24, 2025
Horace Anderson
My recent order was very disappointing

I received my order today, and I'm quite unhappy. This is my fourth time ordering from this service, and I am truly disappointed. Both of my rice packages were damaged at the bottom, and when I tried to take them out of the box, they spilled all over the floor. I had to find another place to empty them. Additionally, my plantain was damaged, the chin-chin was ruined, and the salt spilled inside the box. I spent a significant amount of money only to receive such poor service. I will not be returning, as I plan to take my business elsewhere where I feel valued and appreciated after spending over £300. The support team was also rude during our phone conversation and failed to respond to my email regarding the damaged items, despite providing proof with pictures. This reflects poorly on the company and is a reason why many businesses struggle due to inadequate customer service and negative attitudes toward customers.

1
Date of experience: Dec 24, 2025
Hugo Brooks
A heartfelt thank you

WAW! It’s truly marvelous—everything is splendid, from online shopping to delivery. It feels like they really respect their customers. From one city to another, it took less than 10 hours, and guess what, it was through a reliable service. The delivery person was very respectful, and they even sent my order in a fridge, which was a free gift. WHAT AN UNBELIEVABLE EXPERIENCE! A big thank you.

5
Date of experience: Dec 23, 2025
Bridger Price
Efficient and great service

Very good and efficient service. My delivery arrived the next day. I'm excited to cook some traditional meals with my family. Happy holidays to everyone.

5
Date of experience: Dec 19, 2025
Charlene A.
Exceptional service

I ordered next day delivery for the first time, and the service, delivery, and items were all excellent and top-notch. Well done! I will definitely order again. Thank you.

5
Date of experience: Dec 19, 2025
ByHikari34
Satisfaction with my order

I recently made an order and I am very satisfied. Everything was well packaged and delivered quickly. Thank you.

5
Date of experience: Dec 12, 2025
Gladys Morris
Terrible customer service

Very poor customer service. The staff was rude when I asked for my order number to track my delivery. I was removed from the online group, and it's been 5 days with no food. I advise you to take your money elsewhere.

1
Date of experience: Dec 02, 2025
Jack Howard
Impressed with the service

I am very impressed. The next day delivery was prompt, the packaging was excellent, and the quality and price are great. I will definitely buy again.

5
Date of experience: Nov 28, 2025
Randall Clark
Customers for life! Fantastic service.

I placed my first order this week and was very pleasantly surprised. Super fast delivery, the produce was exactly what we wanted in terms of size and quality, and the order was prepared and shipped efficiently. Very well packaged, and we can't wait to enjoy it! You have customers for life here! Well done on the grade A service.

5
Date of experience: Nov 20, 2025
Conrad Barnes
Top-notch packaging and delivery

The groceries were well packaged and all items were top-notch. Standard delivery was super fast; it took less than 12 hours to deliver my bulk purchase. I didn't expect that at all. Highly recommend this service.

5
Date of experience: Nov 18, 2025

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