Review Time
SCAM. I wanted the free edition. Near the end you click something and it adds the $7.95 charge for premium. You can then never change it back to free. The back button doesn't work. This is bait and switch, a 100% scam. Make sure you print before hitting the scam, so you can paper file.
SCAM. I wanted the free edition. Near the end you click something and it adds the $7.95 charge for premium. You can then never change it back to free. The back button doesn't work. This is bait and switch, a 100% scam. Make sure you print before hitting the scam, so you can paper file.
As another user, Olivia, reported, when you file your return you are offered the option of filing for free or paying $7.75 for Premium. If you check "free", at the end of the process you are forced to pay $7.75 and you cannot go back and change it anywhere on their site. This is simply fraud.
As another user, Olivia, reported, when you file your return you are offered the option of filing for free or paying $7.75 for Premium. If you check "free", at the end of the process you are forced to pay $7.75 and you cannot go back and change it anywhere on their site. This is simply fraud.
Not clear during return prep that after entering bank account info for payment you aren't finished. On 21 April I logged into my bank account to find it hadn't paid. Went to OLT and went through another 6 or so pages and hope I finally got it filed. No message reminding me to file, no email asking if there was a problem. Just silence from OLT. I won't use them again. Now I'm going to be fined by IRS and state.
Not clear during return prep that after entering bank account info for payment you aren't finished. On 21 April I logged into my bank account to find it hadn't paid. Went to OLT and went through another 6 or so pages and hope I finally got it filed. No message reminding me to file, no email asking if there was a problem. Just silence from OLT. I won't use them again. Now I'm going to be fined by IRS and state.
The platform is easy enough to use. I have used it a few years now and never had any issues. The reason for my 3 star review is, I dislike the fact that although I chose the free version/state $9.95, I was charged for the federal/state version which was $15 ($7.95) for each. I tried multiple times to go back to the previous page and make sure the free version/state $9.95 option was selected, but I never received that page again. It kept skipping to the payment screen. That is super frustrating and concerning. Either it is an IT issue or someone implemented on purpose to not give the option to switch it before paying.
The platform is easy enough to use. I have used it a few years now and never had any issues. The reason for my 3 star review is, I dislike the fact that although I chose the free version/state $9.95, I was charged for the federal/state version which was $15 ($7.95) for each. I tried multiple times to go back to the previous page and make sure the free version/state $9.95 option was selected, but I never received that page again. It kept skipping to the payment screen. That is super frustrating and concerning. Either it is an IT issue or someone implemented on purpose to not give the option to switch it before paying.
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Online Taxes tax preparation service provides simple, fast and secure tax preparation software and online tax help for online filing of your income tax return. Online Taxes offers both Federal income tax forms and State income tax forms for IRS efile.
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