olt.com

2.8
2.8 Based on 56 reviews

Online Taxes tax preparation service provides simple, fast and secure tax preparation software and online tax help for online filing of your income tax return. Online Taxes offers both Federal income tax forms and State income tax forms for IRS efile....

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Average Rating

2.8

/
5

56 Reviews

5 Star
38%
4 Star
4%
3 Star
4%
2 Star
11%
1 Star
45%

Filtered Reviews

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Review Time

Mariah S.
Fantastic software.

Fantastic software.Filed my federal and my state for about 16 bucks.Receiving a huge refund and saved about $150 by not using the 'big name' tax filing software.

5
Date of experience: Apr 12, 2023
Bertha L.
Fantastic software.

Fantastic software.Filed my federal and my state for about 16 bucks.Receiving a huge refund and saved about $150 by not using the 'big name' tax filing software.

5
Date of experience: Apr 12, 2023
Humphrey Cooper
How can anybody give this company more…

How can anybody give this company more than one star it doesn't answer the phone the taxes are done probably wrong I'm glad I found out it's a piece of crap do not go with this company it should be out of business their thieves they don't answer their phones they don't get you extensions it's a worthless pile of garbage and the government should not pay them a penny I'm so tired of crap companies 9 out of 10 are crap in America this crappy corporate military state

1
Date of experience: Apr 10, 2023
Basil A.
How can anybody give this company more…

How can anybody give this company more than one star it doesn't answer the phone the taxes are done probably wrong I'm glad I found out it's a piece of crap do not go with this company it should be out of business their thieves they don't answer their phones they don't get you extensions it's a worthless pile of garbage and the government should not pay them a penny I'm so tired of crap companies 9 out of 10 are crap in America this crappy corporate military state

1
Date of experience: Apr 10, 2023
Desmond R.
Difficult to locate fields to enter certain items, esp state

They don't have any option to go directly to forms. I can't find anywhere to designate a person to discuss my IL return w/Illinois Dept. of Revenue. When I emailed for help, the woman told me to go into my IL return & revisit it. I went through EVERY screen & there is no option to do so. I had the same issue w/federal, but they were able to direct me. It was way down at the bottom of one of the screens. There should be a way to search for forms or entry pages for every item on the return. The BS answer I got from their help will likely cause me to use something else next yr, even though I've used OLT for several yrs now. They also don't ask me for feedback ever.

2
Date of experience: Mar 29, 2023
GTRGamesYT42
Difficult to locate fields to enter certain items, esp state

They don't have any option to go directly to forms. I can't find anywhere to designate a person to discuss my IL return w/Illinois Dept. of Revenue. When I emailed for help, the woman told me to go into my IL return & revisit it. I went through EVERY screen & there is no option to do so. I had the same issue w/federal, but they were able to direct me. It was way down at the bottom of one of the screens. There should be a way to search for forms or entry pages for every item on the return. The BS answer I got from their help will likely cause me to use something else next yr, even though I've used OLT for several yrs now. They also don't ask me for feedback ever.

2
Date of experience: Mar 29, 2023
Noah Walker
Lower Refund than Other Software

I tried it last year when I qualified for both free federal and state tax return. This year, I no longer did but stuck with it due to its cheap state tax return filing fee. However, it only said I get about $800 in state tax refund. I redid my tax return with TaxAct and got about $900 instead.

2
Date of experience: Mar 27, 2023
Helena Baker
Lower Refund than Other Software

I tried it last year when I qualified for both free federal and state tax return. This year, I no longer did but stuck with it due to its cheap state tax return filing fee. However, it only said I get about $800 in state tax refund. I redid my tax return with TaxAct and got about $900 instead.

2
Date of experience: Mar 27, 2023
Emerald Butler
Can even get a verification code!

I signed up, and then it asked me if I wanted to verify and I selected yes. It was supposed to text me a code. I never received it. I tried multiple times. So that tells me this is crap software and is just a recipe for a headache.

1
Date of experience: Feb 05, 2023
Janie Anderson
Can even get a verification code!

I signed up, and then it asked me if I wanted to verify and I selected yes. It was supposed to text me a code. I never received it. I tried multiple times. So that tells me this is crap software and is just a recipe for a headache.

1
Date of experience: Feb 05, 2023

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Business Details

  • Online Taxes tax preparation service provides simple, fast and secure tax preparation software and online tax help for online filing of your income tax return. Online Taxes offers both Federal income tax forms and State income tax forms for IRS efile.

  • language https://www.olt.com

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