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onedirectinsurance.co.uk

onedirectinsurance.co.uk

5
5 Based on 12 reviews

At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it...

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Average Rating

5

/
5

12 Reviews

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
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All Reviews

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Review Time

Kendrick H.
Outstanding support for policy issue

I ran into a problem while trying to change the number plate on my policy, but the representative was exceptional in helping me resolve this issue.

5
Date of experience: Jan 23, 2026
Lewis
Issue with number plate change resolved

I faced a challenge in changing the number plate on my policy, but the representative was exceptional in helping me sort it out.

5
Date of experience: Jan 23, 2026
flopio900137
Query about new car insurance policy

I recently took out a new car insurance policy and the representative addressed all my questions thoroughly. From a customer's viewpoint, the service was outstanding. Thank you!

5
Date of experience: Jan 09, 2026
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CP
Quick resolution via online chat

The representative who handled my query through online chat resolved it promptly and in a very friendly manner. I appreciate the assistance!

5
Date of experience: Jan 09, 2026
Justin Duran
Efficient customer service chat

I spoke with a representative regarding a quote cover issue. The response was swift, providing clear answers.

5
Date of experience: Jan 05, 2026
Dane Baker
Instant changes made!

The representative made the necessary changes in no time! Fantastic service!

5
Date of experience: Dec 05, 2025
Bryony Reed
Great communication and service

I experienced excellent communication and service.

5
Date of experience: Dec 03, 2025
Cassidy Anderson
Live chat resolution

I chatted with a representative who quickly and professionally resolved my issue. Thank you for the great support!

5
Date of experience: Oct 30, 2025
Kathryn
Prompt car enquiry assistance

The service was very attentive, addressing my problem quickly and efficiently. I would definitely recommend it. The representative was very professional.

5
Date of experience: Sep 19, 2025
Lauretta Ross
Smooth and easy purchase experience

The purchase was very quick and easy, and when I contacted live chat, the advisor was incredibly helpful. Highly recommend!

5
Date of experience: Jul 01, 2025
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Business Details

  • At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it.

  • language https://onedirectinsurance.co.uk

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