Review Time
I agree with other reviews that this company is trash. Over 2 months ago I ordered 4 miners, a stand and a free ebook. Miners finally arrived after about a month when supposed shipping time was 10-12 days. No ebook ever sent and no stand received. Sent a least 3 emails about no stand and basically said "Coming". I ordered the same type of stand on ebay and had it within 2-3 days. No longer needing or wanting the stand from one shot, I sent my last email demanding a refund. The reply was a postal link saying it would finally be here on 1/2. They finally sent the ebook after about the 2nd email.I echo other reviews, don't waste your time with these people.
Absolute scam. Tried ordering but my payment failed. I tried again, but same thing… in my bank account I saw that I clearly wasn’t the case, since they already took the money..I then tried to contact them about the issue, and wanted to cancel the orders. But first mail I contacted had another name and didn’t exist. Then I tried another mail also from their site.. same shit. Came back with “email doesn’t exist”. I tried several times beyond that. But no luck. Not even a confirmation mail about the orders. This is the biggest bullshit I’ve seen in a long time. I demand complete refund immediately!I see they don’t even spend time on reading or replying to mails or reviews. This is a waste of everybody’s time and money
There are some delays with their communication but they do reply. Had an issue with my order but it was resolved anyway. Overall happy with my miners and the experience. But communication could be improved. The miners are great addition to my collection tho
I purchased two One Shot Miner units with the expectation that they would function as advertised. Shortly after completing my order, I was contacted by someone from your company attempting to upsell me to a larger unit. During that conversation, I was told that the smaller miners I had purchased were essentially “desk ornaments” and would not meaningfully mine due to their low hash rate.This statement directly contradicts how the product is marketed. If these units are not intended to produce meaningful results, that should be clearly disclosed prior to purchase—not after the sale during an upsell attempt.Within one hour of placing the order, I requested that it be canceled. I was told I would receive a cancellation confirmation email, which never arrived. Despite this, the order was still processed and shipped, which should not have occurred given the immediate cancellation request.As a result of this experience, I have contacted my bank regarding the charge. I would have preferred a straightforward cancellation and the opportunity to make an informed decision about a higher-end unit, but the process was handled poorly.Based on the misleading positioning, upsell approach, and lack of proper order control, I will not be recommending this product or company to others.
Took a chance, not worth it. No one replies and the same product is available elsewhere for cheaper. Product hasn’t been shipped and all inquiries are ignored. Update:I received 1 out of 2 products order. A customer service rep eventually replied and said they could either send another one to make up for it or provide a refund. I opted for the refund for the missing item and when I was told it would be sent in 5-10 business days it’s been 15 business days and no refund or reply. There should not be this much work from a customers side.
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