Review Time
Onestop Digital charged my credit card and refused to send the products until I send them my personal id. If you search a bit, you find that they sell products that will not have warranty outside of China, and they try to avoid paying import tax. Knowing this, it is illegal for me to buy from them in my country. I just hope I can get my money back from the credit card company.
The shop ask you to send a copy of your ID in order to "secure" the order. No one should ever send their ID information to some random shop. There are lots of credit card authorization apps for that purpose available.
They did not give any reason for not using credit card authorization, like all the trustworthy shops do, instead of asking for a copy of your ID. If you are ready to send that information to an anonymous shop in China, go ahead and do that. If not stay away from this shop.
They say, that their reputation is "solid" . Please read the other reviews and decide yourself how solid it actually is. There are much more secure and professional options available even with a bit lower prices.
Where to begin... The service was outstanding throughout the entire process. I ordered a phone on a Friday, and by Tuesday morning, it arrived in perfect condition. Despite the regular price being 10,000 DKK, I purchased it for 8,500 DKK without any added shipping costs. They even included a screen protector and a UK to EU plug adapter at no extra charge. Impressively, they handled the customs fees charged by the delivery service. After I reached out for assistance with the fees in the morning, I received an email confirming they were resolved just two hours later. I'm truly impressed and satisfied with this experience. They answered all my questions quickly and exceeded my expectations with their efficiency. If you suspect this review might be fake, I assure you it’s not—I'm simply a happy customer sharing my experience.
The phone functions properly. I encountered two problems: it arrived with the operating system pre-installed (a quick reset fixed that). Additionally, the packaging was quite damaged, which was disappointing since it was intended as a gift.
The product arrived as expected. Although there was no shipping information on the website, the support team quickly responded to my inquiries and provided a tracking number. It was well packaged and reasonably priced. I will certainly consider using this platform more frequently for electronics and cameras in the future.
Order arrived as anticipated. Although there was no shipping information available on the website, the support team quickly responded to my emails and provided a tracking number. The packaging was secure and the price was reasonable. I will definitely consider this platform more often for electronics and cameras.
Last night, I bought headphones from the website at an amazing price of €509. Later, I decided to cancel my order and emailed them. This morning, they confirmed the cancellation. The platform is very dependable. However, be aware that finding an authorized service center for electronic devices may be difficult if issues arise. Keep this in mind when purchasing.
After 10 days, my order still hadn't arrived! Typically, delivery in Europe takes 2-3 days. I was told it might take 15 days! I paid over €500, attracted by the promise of free delivery, only to discover later that this is common for free shipping, which was not clearly stated on their website. Very disappointing. I won't use this service again!
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