onlinedoctor.asda.com

4.6
4.6 Based on 2.1K reviews

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Average Rating

4.6

/
5

2.1K Reviews

5 Star
83%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
6%

All Reviews

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Review Time

A Kline
All been good so far....order online The doctor assessed my request with a few questions, then my re

All been good so far....order online
The doctor assessed my request with a few questions, then my request was accepted. I have been sent scripts 3 times now all deliveries have been successful

5
Date of experience: Mar 02, 2026
Lindsay Webb
I was very disappointed in this doctor Asda they asked me an asked me for details more than three ti

I was very disappointed in this doctor Asda they asked me an asked me for details more than three times. They got every detail going and still asked for more details but there’s no more details. I can give them the rude. I’m not very helpful. Customer service is just a waste of time

1
Date of experience: Feb 23, 2026
Ms M Craig
Treated with complete care and attention the only thing I can’t be happy about is the cost of the Mo

Treated with complete care and attention the only thing I can’t be happy about is the cost of the Monjaro !!! I’m having to borrow money every month on my Visa . I’m a pensioner and with loosing some weight it’s helped me get around better and start exercise sing too , which I could do .

5
Date of experience: Feb 08, 2026
Excellent service. Asda online Doctor has improved since the Mournjaro to Wegovy switch when the ser

Excellent service. Asda online Doctor has improved since the Mournjaro to Wegovy switch when the service seemed overwhelmed which you can understand really. Now ordering to delivery of your jab is much faster. I also had a promotion code to get 15% off which was brilliant it would be nice to get more of those. Overall I’m very happy with the service 😊

5
Date of experience: Jan 25, 2026
Lewis Turner
Excellent service for medication collection

I visited the pharmacy to pick up medication I had ordered from an online doctor service. Unfortunately, it wasn't available at that moment. However, within just a minute, they arranged for next-day delivery to my home, and the medication arrived as promised, beautifully packaged. I'm extremely impressed with their customer service. 5 stars. Thank you!

5
Date of experience: Jan 21, 2026
Adrian
Placing an order is simple, but the follow-up is frustrating.

Placing an order is straightforward. However, after receiving an email confirming that my order was checked, I arrived for pickup only to be informed that it wasn't available and I had to wait for delivery. It's crucial for the service to improve coordination among staff, as their attitude leaves much to be desired.

1
Date of experience: Jan 16, 2026
Loretta Ross
Delivery issues with the service

I previously used the service for my injection, and the delivery time was quite disappointing, especially just before the price hike on August 25, so I assumed it was an isolated incident. I had a discount voucher and decided to give them another shot. They promised next-day delivery for £3.50, but it arrived three days later. Although I received a refund for the postage, the delivery performance is lacking if you require your medication urgently.

3
Date of experience: Jan 09, 2026
Canute R.
Consistent and Reliable Service

I consistently receive excellent service. My medication is typically prescribed and dispatched on the same day I place my order, arriving the next day. It's definitely worth the extra cost for home delivery, especially since my experience with click & collect was quite lengthy at a local store. I also frequently receive money-off vouchers, so it's a good idea to monitor your emails.

5
Date of experience: Dec 21, 2025
Sol Foster
Disappointing support experience.

The support I received was truly unsatisfactory. I posed a specific question with detailed information, yet the reply consisted of extensive, generalized content about weight loss. If I wanted a broad overview, I would have sought out a book. It seems the company is suitable only if you don’t expect personalized, one-on-one assistance. The delivery of services felt very impersonal.

1
Date of experience: Dec 21, 2025
Babette
Extremely convenient and trustworthy service.

The service was incredibly easy to use and dependable. I required some antibiotics for a personal matter, and the online consultation was both private and accessible. I submitted my request late at night, and it was approved early the following day, with delivery occurring the day after. Fast and discreet service. I highly recommend it.

5
Date of experience: Dec 14, 2025

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