Review Time
When I first downloaded the Onsi app, I ordered a voucher before making a payment, and there was an error with my voucher. I quickly assumed the app was bogus, and got in touch with the customer service team to vent my frustrations and get some help. I was swiftly contacted by a team member, named Katrina, who could not have been more helpful! She explained to me where I had made the mistake, and still refunded me for the voucher, even though the error had actually been made by me. Since following her advice I have had nothing but positive experiences. I like that as a customer I can see on the app how much I have saved, it really does add up. Every store I use, online or in person, has been on the app so I am actually saving on every single purchase I make a month. I now love this app!
Onsi is a fantastic platform that has recently been introduced by the UK's biggest dedicated parcel delivery company. The platform has game changing services such as Digital GP, Health and Wellbeing plus Financial Management including On Demand Pay through your employer. The app is super easy to navigate however should you find yourself needing guidance or support the Customer Service is outstanding.
I gained access to Onsi through a partnership with Amazon Flex. I use the platform to get vouchers, which I mainly use for my grocery shopping at retail stores.One day, I encountered an error while using the app and was unable to make any purchases. I reached out to Onsi support, and they resolved my issue on the first attempt.Given the cost of living crisis, Onsi is really making a difference.
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