onsi.com

4.3
4.3 Based on 126 reviews

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Average Rating

4.3

/
5

126 Reviews

5 Star
78%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
16%

Filtered Reviews

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Review Time

Ethan
Great Service

Very Helpful

5
Date of experience: Oct 30, 2024
Oscar Sanders
Quick reply and very supportive

Quick reply and very supportive

5
Date of experience: Oct 27, 2024
Kelly
I was dealing with Katrina and she came…

I was dealing with Katrina and she came back to me within a few hours of sending the email and addresed every issue, she seemed very helpful and made me feel like nothing was to much trouble! I haven't made a draw down yet, but feel i'll get the same help i have already received if i get a problem.

5
Date of experience: Oct 18, 2024
Sylvia W.
Got back to me promptly

Got back to me promptly, really friendly staff, advised me well on any issue I raised. Helped me to reach a satisfactory resolution.

5
Date of experience: Oct 15, 2024
Ealdwulf Coleman
I as having problem trying to purchase…

I was having problem trying to purchase the Coles’ gift voucher. Katrina told me it’s due to my bank system not able to accept confirmation from Onsi’s end. But she follow up with the issue and manage to solve that problem in very good time. I’m very impressed with her dedication and efficiency in solving problem Cheers! Keep it up!

5
Date of experience: Oct 09, 2024
Leroy Morgan
Wonderful customer service

As an Amazon flex worker in Australia, my Onsi account was accidentally set up in UK. Thus I am unable to access any deals for Australia user. I reached their customer service team to get help and Matt as their Member Support Manager put a lot of effort on this with their technical team. I believe I would still unable to use my account without his help. Highly recommend his services, and greatly appreciated.

5
Date of experience: Oct 03, 2024
Patsy Howard
Very supportive with detailed…

Very supportive with detailed information given about inquiries

5
Date of experience: Sep 24, 2024
Betsy Powell
Well made website

Well made website Knowledgeable staff and customer services Well done

5
Date of experience: Sep 16, 2024
MissClara
Quick follow up and very helpful

Quick follow up and very helpful. The staff give very detail information to help to solve my problem

5
Date of experience: Sep 11, 2024
menix50
Katrina is great

I really liked Katrina's service! It was a quick and efficient response! I really liked the speed of the response! Katrina is great, it was really fun to have service from her!

5
Date of experience: Sep 08, 2024

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