courierit.co.za

1.7
1.7 Based on 33 reviews

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Average Rating

1.7

/
5

33 Reviews

5 Star
15%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
82%

All Reviews

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Review Time

Fleur Harris
Extremely disappointing service.

I'm at a loss for words. This is the worst service I've ever experienced. They failed to collect my items after scheduling, and there was no communication at all, which has disrupted my financial plans. I attempted to call, but no one answered, not even the main office.

1
Date of experience: Dec 25, 2025
Damien
Terrible service experience

I honestly don't know what to say. This is the worst service I have ever encountered. They failed to pick up my items after I booked, with no communication at all, which is disrupting my plans financially. I attempted to call, but no one answers, not even the main office.

1
Date of experience: Dec 24, 2025
Lawton
Complete incompetence

I was informed via email and messaging two weeks ago that my new delivery would take 1–3 days. Two weeks later, still nothing. An agent called me this morning to confirm my address and promised delivery today. Now, I get a notification saying the delivery cannot be fulfilled. This is the worst courier experience I've ever had. Zero accountability, zero reliability. They need to improve.

1
Date of experience: Dec 23, 2025
CrismineHD63
Extremely disappointing experience

This has been the worst experience I've had with a courier service. They show no respect for your time. A parcel that was supposed to arrive a week ago has yet to show up, and every time I call, they provide a new delivery date that they fail to meet. Their customer service is equally terrible, with frequent dropped calls regardless of how polite you are.

1
Date of experience: Dec 17, 2025
Sandi Brooks
They fail to deliver

They simply do not deliver. I received a message in the morning and waited the entire day, but nothing appeared on the tracking map. Later in the evening, I got another message saying nobody was at the address. I’ve been here the whole time. I tried to reach them multiple times, but there was no response. This business is incredibly disappointing.

1
Date of experience: Dec 04, 2025
SC21
Unreliable courier service

This is the worst courier service imaginable. They rarely answer the phone, and when they do, they still can't assist you. The last representative promised to call back with updates, but that never happened. It's been a week since the driver picked up my parcel, and every time I ask for delivery, it doesn’t happen. I'm still waiting...

1
Date of experience: Oct 28, 2025
Lewis
If possible, I'd rate it lower

If I could give zero stars, I would. This is the most ineffective courier service I've encountered. It took them four days to attempt to deliver a package that was only 40 km away. Every time I call the support line, they hang up.

1
Date of experience: Oct 24, 2025
Shirley Fisher
Ridiculous service experience

This service is absolutely ridiculous. I paid for overnight delivery on Monday, and while my package was picked up that day, it is now the 23rd and I still haven't received it. They are currently searching for the package.

1
Date of experience: Oct 23, 2025
Joseph Cook
Very disappointing service

The service is very poor, and I would not recommend them to anyone. They do not deliver as promised, and their service is simply not worth it.

1
Date of experience: Oct 20, 2025
Lucinda Morgan
Outstanding customer service from a representative

I want to express my gratitude to a representative for her excellent customer service and efficiency in addressing my issue. She truly stands out.

5
Date of experience: Oct 08, 2025

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