orion-newyork.com

4.6
4.6 Based on 8 reviews

...

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Average Rating

4.6

/
5

8 Reviews

5 Star
67%
4 Star
22%
3 Star
11%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Gerti Calhoun
Customer support was friendly and professional when I reached out with a question. My order arrived

Customer support was friendly and professional when I reached out with a question. My order arrived in perfect condition, and the overall value for money is great.

4
Date of experience: Feb 14, 2026
Gia Price
Exceptional Customer Service Experience

The support team was extremely helpful. I placed an order last week and needed to cancel my parcel to purchase something different. They handled everything smoothly, and the quality of my coat was impressive. A big shoutout to the representative for their assistance!

5
Date of experience: Jan 24, 2026
Amanda Harris
Generally Satisfied

Overall, I'm quite satisfied. There was a slight delay in shipping, but everything else was acceptable.

3
Date of experience: Jan 22, 2026
prisixix31
Excellent Customer Support

The customer support is outstanding. I ordered last week and wanted to cancel my parcel to buy something else. They accommodated my request without any issues, and the quality of my coat was impressive. Kudos to the representative from customer service!

5
Date of experience: Jan 20, 2026
Gwenda Smith
Nice Clothing, but Missing Live Chat

The clothing is lovely, but I wish there was a live chat option available, as this shop doesn't provide one. However, their email support is effective, and I'm happy with my purchase.

4
Date of experience: Jan 20, 2026
Loved the Service

I really appreciated the service. I had some sizing issues, and they sent me a replacement size for free. I'm very happy with that, and the owners are genuinely kind people.

5
Date of experience: Jan 13, 2026
Very Happy with the Service

I'm very pleased with the service and the clothing. This is one of the first shops where I had a truly positive experience. A big thumbs up to the representative from customer service, although there was a scratch on the thank you card.

5
Date of experience: Jan 07, 2026
Uriah Coleman
Timely Delivery

I placed my order a few days before New Year, and it arrived just five days later, which is impressive during such a busy time. The quality of my items is great, and I'm pleased with my purchases. I will definitely order again soon!

5
Date of experience: Dec 29, 2025
MadKoinkoin
Good Experience Despite Delay

I ordered in December, and although there was a minor delay with my package, they offered me a gift card as compensation. Overall, a pleasant experience, and the representative from customer support was very friendly.

5
Date of experience: Dec 28, 2025

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