Review Time
Their commission when buying in my case was more than 85%. Absolute ripoff. I purchased £50 worth, at the time of purchase: 08/02/2025, spot was was £117.29 per gram. When I got a quote to sell what I just purchased, so I can work out what the premium is, I was quoted like £17, that’s a 60% premium on selling. If this was made clear from the start, I would not have invested.
I am going to try and keep this short and explain why 1 star. They idea is really good but they way they operate is a bit on the grey side, they will show you the spot price of gold and how many grams you are purchasing when you on the payment page. Now this is okay but it leads you to believe you are buying the gold at the spot which you are not, what you are doing is buying the gold at spot price plus 50% or more for fees that they take. This will only show if you calculate in grams so kinda like a hidden fee if you don’t pay attention. While legal it can be questionable. I think you are better off if you save the money in a savings account and just purchase a physical coin from somewhere online where the fees will deffo not be as high as here.
I invested with a service and was assured that selling would occur at spot price with no storage fees. However, the selling price for scrap gold consistently fell well below the market spot price. There were undisclosed fees associated with selling, and as gold prices increased, so did these hidden charges. For instance, when gold was priced at £94/gram, I only received £88/gram after these fees. As the price climbed to £110, the selling price dropped to £104, and when it hit £116, the price was slashed to £97. Even attempts to offset losses from the premium charged (~£15/gram) were met with increased hidden fees, making profit nearly impossible. I did eventually secure a refund, but only after filing formal complaints and seeking legal assistance. This ordeal resulted in a considerable loss of time, effort, and potential opportunities. The lack of transparency was extremely disappointing.
Stay away from buying gold from this service! It's a total fraud. I spent £750 on gold, and even though the price has doubled, my gold is only valued at £724! There's no way to cancel the subscription, so I had to block it through my bank, and the scrap value is merely £580! This is a complete scam, and I strongly caution against purchasing from this seller!
Steer clear of purchasing gold from this service! It's a complete scam. I invested £750 in gold, and although the market price has doubled, my gold is only valued at £724! There’s no option to cancel the subscription, so I had to block it through my bank, and the scrap value is just £580! This is a total scam, and I highly recommend not buying from this company!
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Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!
