ortorex.nz

1.6
1.6 Based on 40 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.6

/
5

40 Reviews

5 Star
15%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
80%

All Reviews

Filter Reviews

Review Time

Marcia Butler
Despite mixed feedback, my experience was fantastic in NZ.

I saw some negative reviews, but my experience was really positive in NZ. Accidentally ordered two items instead of one, contacted the service, and they quickly adjusted my order and issued a refund. The product I received matched the description, was in excellent condition, and arrived within a couple of days.

5
Date of experience: Dec 04, 2025
Maureen Johnson
Product does not meet expectations

The product is not suitable for its intended use. Dealing with the support team has been very frustrating!

1
Date of experience: Dec 04, 2025
Celinda Carter
Satisfied with product and quick refund

I saw some negative reviews, but my experience was very positive. I mistakenly ordered two items instead of one, contacted the company, and they quickly changed my order and issued a refund. The product was as described, in good condition, and arrived within a few days.

5
Date of experience: Nov 28, 2025
Jordan
Product never arrived.

1
Date of experience: Nov 20, 2025
Drummond Johnson
Misled about company location

I thought I was purchasing from a local company, expecting quick delivery, but I was deceived! The products were actually shipped from overseas, where I could have bought them for a fraction of the price. I believed I was paying extra for local stock and fast delivery. I'm still waiting for my order. I will never engage with this company again; it would have been quicker and cheaper to shop elsewhere. Sellers should not use local domain names if they are not based in the country.

1
Date of experience: Nov 14, 2025
Joseph W.
Warning about my experience

After receiving the goods, I contacted the company to inform them they were unsuitable and that I would return them. Since there was no paperwork included, I asked for the return address, which turned out to be overseas. The return shipping cost was more than the shoes were worth. This feels like unfair trading, and I advise others to research thoroughly before purchasing.

1
Date of experience: Nov 14, 2025
Winston Adams
Disappointing shoe experience

One of the shoes fit poorly. Although they were unworn, they would not issue a refund or allow an exchange for a smaller size. I cannot recommend this company. I thought I was getting a good deal on a style similar to another brand that I love. Lesson learned.

1
Date of experience: Nov 13, 2025
Hazel C.
Deceptive practices

This feels like a scam (although the product did arrive), but the quality is terrible and unwearable. I was misled into thinking it was a local company, which it is not. I received a shoulder strap posture corrector that I could only wear for two minutes due to discomfort. It was far too tight under the arms, and I fear it would be unbearable for anyone larger. Avoid buying from this place!

1
Date of experience: Nov 12, 2025
Eva Butler
Unreliable customer support

Their so-called ‘award-winning’ support team struggles to answer even basic product inquiries since they do not manage their own stock. I asked for sock measurements and spent three weeks being told someone would get back to me soon.

1
Date of experience: Nov 10, 2025
Teddy Smith
Don't fall for the deception!

They present themselves as a local company offering specialized products, but they are actually operating from overseas with low-quality goods sold at inflated prices. Returning items is impractical since you’d have to pay for shipping back to their location. They rely on this to avoid returns. They drop ship directly from overseas, making it more expensive than buying directly. If you want cheap goods, you can find them directly for much less!

1
Date of experience: Nov 10, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More