ouisyes.com

2.1
2.1 Based on 72 reviews

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Average Rating

2.1

/
5

72 Reviews

5 Star
18%
4 Star
10%
3 Star
4%
2 Star
3%
1 Star
65%

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MrShiya
Bought two tops from this company

Bought two tops from this company! Never received them and 2 months later asked for refund. Only proof of delivery they gave me was a referral to the shipping company who claimed they had delivered my goods. Payed through Pp, lodged a complaint through them, got very threatening emails from the company to drop my complaint or they won't refund me my money!! According to pp the case was closed because the company provided a valid proof of shipment.... shipment!!! Not valid proof of delivery! Am totally disgusted to say the least!!! And I lost my money!

1
Date of experience: Apr 27, 2024
Mable Scott
Ordered 1 dress, size M. Order was changed to changed to 2. On arrival the dresses were size XL.

I did look at Trustpilot and it queried the validity as ouisyes didn’t usually sell dresses. I took a chance and ordered ONE dress as advertised on Facebook at 50% reduction. I saw the the the final order, everything was correct. When the confirmation email came through the end price was 100% of cost. In the process of writing to complain I spotted that my order had been altered to TWO dresses, hence double the price. It was getting late at night and I decided to let it go. I could probably make use of both. Refund policy states can return 14 days from date of PURCHASE. The dresses arrived 17 days after purchase! I size I ordered was M. Both dresses were XL. I won’t even attempt to return. Too much stress for no good outcome. My advice - DON’T use this firm.

1
Date of experience: Apr 19, 2024

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