Review Time
Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity. They've been trustworthy, focused on every detail and their tech is also a notch-above. I'm super happy!!! George D.
I currently hold ownership in two Pacaso properties. In September 2024, I notified Pacaso of my intent to sell the shares I owned.Despite repeated follow-ups — including multiple attempts to contact their CEO starting in March 2025 — Pacaso was unable to sell either of my shares for many months. Eventually, one share was sold in August 2025, nearly a full year after my initial request.Unfortunately, the second property has now been on the market for almost a year, with no sale completed. This experience has left me disappointed and frustrated. While Pacaso markets itself as a convenient and flexible way to own and sell shares in properties, my experience has been one of delays, lack of transparency, and pressure tactics that shift risk away from the company and onto owners.I believe potential owners should be fully aware of these risks before committing.
We had several informative and productive meetings as well as a property visit, all on short notice. We went from introduction to the Pacaso concept to "closing" in one week, due to the well-informed staff that was incredibly responsive over a holiday weekend - very impressive!
I work in the residential real estate business and have a well functioning team. I would like to think that I know another when I see it and I'd say that the team at Pacaso has exceeded expectations. I would recommend them and use them again if the opportunity arises. Great job!
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