pacificdebt.com

4.8
4.8 Based on 279 reviews

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Average Rating

4.8

/
5

279 Reviews

5 Star
88%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Kendrick Barnes
Straight forward information

Straight forward information, that was UNDERSTANDABLE!!

5
Date of experience: Jul 30, 2025
Drew Fisher
They are very clear about the steps to…

They are very clear about the steps to take to make the transactions smoother. Staff is understanding and sympathetic to my situation. Thank you

5
Date of experience: Jul 29, 2025
Penny Fisher
The agents were very knowledgeable,True…

The agents were very knowledgeable,True full. They made sure I understood what I was signing up for. They made me fill comfortable talking to them.

5
Date of experience: Jul 29, 2025
Shiryu_
Very knowledgeable and professional at…

Very knowledgeable and professional at what they do

5
Date of experience: Jul 29, 2025
Elena Král
no problems

4
Date of experience: Jul 28, 2025
zartors96
Friendly and very informative

4
Date of experience: Jul 25, 2025
GB96
Staff was very professional

Staff was very professional. They addressed each and every question I asked. They were polite and sincere.

5
Date of experience: Jul 24, 2025
John Kelly
Great Experience

Friendly, understanding, upfront with everything. No hidden anything. Great follow up!

5
Date of experience: Jul 24, 2025
Coraline
They LIED!!!

First of all I was told that it would only take 3-6 months to settle my accounts. It has been 7 months and they only settled one out of the 11 or 12 that I signed up. They told me in at least 3 conversations that their fee was included in my monthly payment. Then suddenly after receiving over $7000 of my money they take out a fee of $2207.75!! SO I called and left a message which never got returned. The next call was to ask me why I didn't sign the next settlement they wanted me to sign. I told them it's because of the fee they charged me and I did not agree to that. I also did not agree with the settlement they were wanting me to sign. There is no difference in signing on with this company and settling your own debts with the creditors. They literally charge 25% and they settle for 40% less so your difference is 15% but they make you pay that within 1 year so your payment that goes towards the creditor out of your monthly payment is still very high. Then they have you sign a 5 year settlement agreement which could pay off your debts by then anyhow so there is no quick benefit to signing on with Pacific Debt Relief Inc. Plus they don't even begin to settle your accounts until over half a year after you sign so your credit is already ruined anyway. Also, they still have not called me back to explain why they lied even after leaving my request with a live agent as well as a voicemail. My advice, call your creditor after missing a few payments and they will make a deal with you! I do not trust this company and will not be recommending them.

1
Date of experience: Jul 24, 2025
Austin Dale
Everyone was so nice

5
Date of experience: Jul 24, 2025

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