Review Time
We use the tough trails harness almost every walk! Super sturdy and has survived the washing machine what feels like hundreds of time and comes out sparkling new! No worries about it breaking as the quality is fab!
The harness is beautifully designed and fits perfectly, giving active dogs the freedom to move while providing great control, thanks to a front attachment loop that helps prevent pulling. My male border collie is just under 20kg, and I initially ordered a medium harness based on the measurements (right on the edge). The second one I ordered was a large. Both sizes fit well, but the large is a slightly better match for him. These products are wonderful. I'm trying to resist ordering more... for now, which is quite challenging.
I regret spending nearly £150 with this service! I was promised next day delivery after placing my order on 02/12/2025, but now it's over a week late as today is 08/12/2025. When I received a text this morning saying my parcel was on its way, I was thrilled! However, I became worried when the delivery person brought a tiny package instead of the large box I expected. I recorded a video of the delivery to document how it arrived. Upon opening it, I discovered I was right to be concerned, as there were only 5 out of the 13 items I ordered! This included 4 very small items and a harness. I felt sick to my stomach after spending so much! The package label stated it was package 1 of 1, but my online account shows the order as fulfilled in one package!! I feel scammed! Either this service is fraudulent, or there's a dishonest individual in packing! I'm incredibly upset and deflated! I want the remaining items I paid for!!!! I've emailed the service and tagged them in my first of what may become many social media posts until I receive what I ordered! Absolutely appalled and furious!! I will never order from them again, as you can imagine!!!
I am thrilled with everything related to this service! The colors, the designs, the straightforward ordering process, the quality of the products, and the quick delivery are all impressive. I absolutely adore the durable harness for trails and the ready-to-use leads.
I purchased a Disney character dog collar. The order was processed quickly, but I had to return it for a refund. Unfortunately, the quality was subpar. The character figures, which were the main reason for the purchase, were barely visible, just smudges lost in the background. The materials used were also cheap plastic.
This is my third harness and lead set from this service - not because the others needed replacing, but I wanted a fresh look for our dog. I'm delighted with the products, especially the harnesses, which are adjustable, durable, strong, and incredibly stylish. I just love them!
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