Review Time
Don't buy from this company! First, they refused us a refund even though the harness will never be used. The ONLY way to get a refund is IF they manufactured it incorrectly. So if you are dissatisfied with it, too bad. Second, the shipping time was ridiculously long. It took over twice the time to get the harness than it promised. Third, it was extremely difficult to communicate with them. Don't waste your money because once they have it you have no recorse.
I would give a zero star rating if possible. We purchased this item to help our dog prior to TPLO surgery. It took so long for it to arrive that we couldn't use it before surgery. Then we found out that both knees required surgery so we had no use for the Pawvie brace. Pawvie refused to refund our money even though we hadn't used the brace. Senior citizens on a fixed income didn't matter to them. Frankly, after close inspection of the dog brace I'm not sure how long it would last. Very cheaply made like it was assembled in a sweat shop. Poor customer service and shoddy workmanship. Do not buy!
Don't buy from this company! First, they refused us a refund even though the harness will never be used. The ONLY way to get a refund is IF they manufactured it incorrectly. So if you are dissatisfied with it, too bad. Second, the shipping time was ridiculously long. It took over twice the time to get the harness than it promised. Third, it was extremely difficult to communicate with them. Don't waste your money because once they have it you have no recorse.
If I could do zero stars, I would! This company is horrible and I’m turning them into the BBB. I got my product. It was way too complicated. Never been used. Wanted to return it and they said I couldn’t. Horrible customer service and horrible company. Do not use them!!!
The item may be a good therapy item for most dogs but if your dog is short in the legs DO NOT buy this item. Even though their return policy says 90 if not used you will not be allowed to return. Be careful as the measurements are for around the leg but not for the length. I tried to get help but they were not very helpful. Think twice.
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Email: support@pawvie.com
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Phone: +44 7537 134186
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