pay.nl

3.2
3.2 Based on 21 reviews

Pay.'s alles-in-één betaalplatform laat jouw webshop groeien en verhoogt je conversie Met Pay. bied je elke betaalmethode aan die je klanten nodig hebben, online en in-store. Pay. is dé betaalprovider die het ondernemen voor jou als merchant een stukje ma...

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Average Rating

3.2

/
5

21 Reviews

5 Star
52%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
43%

All Reviews

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Review Time

Elon Price
Disappointing experience with the payment service

Regrettably, I can no longer use the payment service. I thought I made a small purchase from a seller, but I unknowingly enrolled in a monthly subscription for €49.95. This practice is reportedly common with this seller, as indicated by numerous negative reviews. While my bank refunded the amount, the seller contested the claim, and unfortunately, the payment service sided with them. Now, I must pay €49.95 to continue using the service. It seems that the payment service does not acknowledge the seller's questionable practices. Getting in touch with a real representative via email or contact form is quite challenging; only an AI bot is available. Additionally, I cannot close my account due to this alleged outstanding amount. Thankfully, there are many alternative payment options, so I will cease using this service moving forward. In summary: the payment service appears to support questionable sellers, and their customer support is not accessible in a meaningful way.

1
Date of experience: Dec 26, 2025
jelleverheggen
Disappointing experience!

I closed my account, and I feel cheated! This service has let me down!

1
Date of experience: Dec 19, 2025
Rhett Barnes
Regrettably, PayPal backs fraudulent companies

Regrettably, I can no longer use PayPal. I recently thought I made a small purchase from a seller, but I was unknowingly signed up for a monthly subscription of €49.95. This method is notorious with this seller; I've seen many negative reviews. My bank reversed the charge, but the seller filed a claim. Unfortunately, this fraudulent company won through PayPal. Now I must pay €49.95 to continue using PayPal. Sadly, the service does not seem to recognize the seller as fraudulent. It's very difficult to reach a real person at PayPal; only an AI bot is available. I cannot close my account due to this supposed outstanding amount. Thankfully, there are many alternative payment methods, so I will stop using PayPal. In short: PayPal supports fraudulent companies, and their customer service is inaccessible.

1
Date of experience: Dec 11, 2025
Judith
Caution: potential scams

I ordered a product through a payment service, but it turned out to be a scam. The seller sent a piece of paper instead of the item I ordered, which allowed the order to show as shipped, even though I didn't receive anything. I contacted the service through their messaging platform, but they showed no interest. It seems they continue to work with this seller and possibly others like them!

1
Date of experience: Oct 21, 2025
Laurel
Quick response from the staff

The staff responds promptly and resolved my issue quickly. Direct communication with the support team via chat is very reliable.

5
Date of experience: Aug 08, 2025
Shawn B.
Platform issues

When using local payment methods, not all transactions are recorded. Payments appear in the dashboard but not in the store. This synchronization issue remains unresolved. Quite unprofessional.

1
Date of experience: Jun 11, 2025
Solomon
User-friendly website

It is a very good and easy-to-navigate website.

5
Date of experience: Mar 17, 2025
HF88
Concern about transaction security

I thought the service was dedicated to protecting transactions against fraud, but I never received my goods. They've decided in favor of the seller, raising questions about their integrity. I will never use this service again.

1
Date of experience: Feb 26, 2025
Venetia Howard
Transaction issues and lack of support

On January 9, I found my transaction and emailed the details. After two weeks of trying to resolve the issue with the seller, the transaction vanished, making it impossible to file a complaint. On January 23, I provided a bank statement as requested, but I've been ignored for four days. This experience has taught me to avoid this payment service and any unscrupulous sellers.

1
Date of experience: Jan 23, 2025
Madonna Cooper
Exceptional support and staff

The service was incredibly helpful, and the staff was kind.

5
Date of experience: Nov 28, 2024

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Business Details

  • Pay.'s alles-in-één betaalplatform laat jouw webshop groeien en verhoogt je conversie Met Pay. bied je elke betaalmethode aan die je klanten nodig hebben, online en in-store. Pay. is dé betaalprovider die het ondernemen voor jou als merchant een stukje makkelijker maakt. Registreer en ontvang al binnen 15 minuten betalingen.

    Dankzij onze plug & play plugins en geavanceerde API koppelen ondernemers moeiteloos verschillende integraties met hun webshop of fysieke winkel.

    Voor een nog completere dienstverlening biedt Pay. verschillende features aan die de conversie van ondernemers direct verhogen. Voorbeelden hiervan zijn het iDEAL backup plan, de second chance e-mail, recurring payments of dynamische betaallinks.


    De wereld van betalingen innoveert en verandert continu en als innovatieve betaalprovider ontzorgt Pay. ondernemers op het gebied van betalingsverkeer. Hierin wordt het creëren van een zo soepel en veilig mogelijke omnichannel (ver)koopervaring als nummer één prioriteit gezien.

    Pay. biedt verschillende betaalmethoden aan zoals iDEAL, Bancontact, Visa, MasterCard, PayPal en Apple Pay. Daarnaast zijn we bekend vanwege ons aanbod van buy now, pay later betaaloplossingen (achteraf betalen en gespreid betalen) met Klarna, Riverty, in3 en nog veel meer. Ondernemers maken via Pay. hun betaalmix nog vollediger met het aanbieden van gift cards en in-store pinbetalingen.See more

  • email support@pay.nl
  • call +310888866622
  • language https://pay.nl

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