Name: paylogic.com
Telephone: 000000000
Rating: 3.0

William Bell Guest

Outstanding support for my festival ticket

As a Brazilian who purchased a ticket for a festival in Portugal in installments, I encountered an issue with my credit card and needed to update my billing information. I contacted the support team via the website chat, and they resolved my issue in just a few minutes. I am very satisfied with my experience with the service!

Date of experience: Jan 15, 2026

Chandos Parker Guest

1 month ago

Purchased a ticket and had great support

As a Brazilian, I bought a ticket for a festival in Portugal in installments. I faced an issue with my credit card and needed to update my billing details. I reached out to the support team via the website chat, and they resolved my issue in just a few minutes. I'm very happy with my experience with the company!

Date of experience: Jan 15, 2026

GC53 Guest

1 month ago

Quick response from customer service

I reached out to customer service with a question, and it was answered and resolved within minutes by the very helpful representative!

Date of experience: Jan 09, 2026

GeraxD_2010 Guest

1 month ago

Incredible assistance provided

The representative was extremely helpful. I purchased tickets as a gift for an 80-year-old and needed them signed to print manually. The representative was very friendly. I faced issues providing proof of purchase, and I can't thank them enough for their perseverance. Fantastic customer service!

Date of experience: Jan 07, 2026

JP Guest

2 months ago

Issue resolved quickly

I needed to correct my own mistake, and they kindly amended it. They were very helpful.

Date of experience: Dec 19, 2025

Adam Kelly Guest

2 months ago

Support was excellent

I initially booked multiple tickets for an event. However, I didn’t need them all. I contacted support and received a prompt response. They refunded me without any hassle. Thank you!

Date of experience: Dec 18, 2025

Freddy Lewis Guest

2 months ago

Personalization issue fixed quickly

I had problems with my ticket personalization for an event. I made a mistake, and the support representative helped me fix it in less than 24 hours.

Date of experience: Dec 16, 2025

Wilbur Wright Guest

2 months ago

Efficient and helpful service

I needed to change my concert ticket and emailed the company. They immediately replied, assuring me they would do their best to resolve my issue. Within 24 hours, I received guidance and a refund was issued along with replacement tickets. Very pleased with the polite and efficient handling of my query, which was entirely my fault.

Date of experience: Dec 12, 2025

Mort Walker Guest

2 months ago

Frustrating automated replies

I keep receiving automated replies for every request, but my issue requires a human touch to reset my installment payment link for manual payment.

Date of experience: Dec 06, 2025

Roger Guest

2 months ago

Fast resolution to my request

My request was answered very quickly, and the service found a solution I am satisfied with, even just hours before the event starts. Thank you very much.