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paypacket.co.uk

paypacket.co.uk

4.8
4.8 Based on 181 reviews

We have more than 50 years’ combined experience in payroll management and take responsibility for paying more than 1,000 people a week. The Paypacket Payroll scheme ensures everything is covered – we calculate wage payments, make sure all statutory ......

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Average Rating

4.8

/
5

181 Reviews

5 Star
92%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
3%
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Review Time

Saniya
Samantha answered my call immediately…

Samantha answered my call immediately and sent out timesheets to me via email within minutes

5
Date of experience: Jan 21, 2026
A.z
Terrible terrible place..never pay on…

Terrible terrible place..never pay on time. Always speak down to customers , with a nasty attitude.

1
Date of experience: Jan 21, 2026
Professor Mahgerefteh
I have used PayPacket for over 2 years

I have used PayPacket for over 2 years. I have found them to be highly efficient, helpful, and responsive to queries. Their staff, in particular, Kellie Holmes and Huma Ghafoor have been great.

5
Date of experience: Jan 21, 2026
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Louise Mansfield
Extremely efficient and fast service…

Extremely efficient and fast service and response , cannot fault , thank you

5
Date of experience: Jan 21, 2026
Mohammed Khan
The people are polite and well mannered…

The people are polite and well mannered when they speak to me and are able to address my concerns and deal with them promptly

5
Date of experience: Jan 21, 2026
abida shafaat
She was a wonderful call handler she…

She was a wonderful call handler she gave me good explanation iwas very professional to answer all my questions thanks

5
Date of experience: Jan 20, 2026
Lauren Ratcliffe
The Paypacket portal is simple and easy…

The Paypacket portal is simple and easy to use. Each month I can clearly see my wages, how much goes on tax and NI, how much goes into my pension plus unlike other companies I've used in the past I can see how many holiday hours I have available. This is a great feature rather than spending days chasing someone down to tell me.Also really easy to contact the team via email or phone with any queries.

5
Date of experience: Jan 20, 2026
Assia Khench
Very helpful advisors

Very helpful advisors. Quick response to emails.

5
Date of experience: Jan 20, 2026
Wonder Dzidzormenu
Very responsive to customers queries…

Very responsive to customers queries and resolves issues on time. This is a 5 start customer service.

5
Date of experience: Jan 20, 2026
Manisha Gahatraj
Best

1. Paying Timely 2. Prompt responses

5
Date of experience: Jan 20, 2026
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Business Details

  • We have more than 50 years’ combined experience in payroll management and take responsibility for paying more than 1,000 people a week. The Paypacket Payroll scheme ensures everything is covered – we calculate wage payments, make sure all statutory ...

  • language https://paypacket.co.uk

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