paypal.fr

1.4
1.4 Based on 400 reviews

PayPal est un service de paiement en ligne qui permet de payer et d’être payé, de manière simple rapide et sécurisé. C’est aussi la possibilité de s’envoyer de l’argent entre proches gratuitement depuis la France et dans la zone euro....

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Average Rating

1.4

/
5

400 Reviews

5 Star
9%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
87%

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Jem Stone (joowlz)
I have been with PayPal for many years. The reason for average stars concerns an activity I never a

I have been with PayPal for many years. The reason for average stars concerns an activity I never authorized, and this company GDC Media was a scam (I found other complaints about it and I used as evidence), but instead of siding with me, PayPal ruled with said merchant, and refunded me out of goodwill? That made me so angry. I have had a few other issues but it usually is when on the phone to them. Every other dispute re transaction I raised, I did get money back, but sometimes I have had to get my bank fight PayPal. I once trusted PayPal implicitly, but since time, it has eroded especially because a lot of scammers imitating PayPal so one risks losing money because those merchants state you received goods or services even though you may not have e.g. GDC Media - who clearly state on website they do not deal with customers? Don't know how they get people's details), and instead of siding with the customer, PayPal believes the scamming merchant. I no longer try to pay through this system because I am unsure if something goes wrong, whether I will be covered. Once upon a time, I would have been absolutely sure I was safe, not now. I have been told by certain business people to close my PayPal account, but I use it for some limited transactions.

2
Date of experience: Feb 27, 2026
Chris Green
Their was a.mistake with setting up a direct debit and a.missed payment was put on my credit report

Their was a.mistake with setting up a direct debit and a.missed payment was put on my credit report which has stopped.me.getting.a.mortgage for.my kids to stay with me rang them.and they didnt wana help.and have refused to take.it.off will never use paypal again my kids are heart broken and so i am i

1
Date of experience: Feb 25, 2026
Denis Selimi
Charges so many hidden fees due to unnecessary currency conversions. Does not correctly review dispu

Charges so many hidden fees due to unnecessary currency conversions. Does not correctly review disputes with merchants. Does not allow me to close the account.

1
Date of experience: Feb 24, 2026
Pheareak Lim
It’s honestly beyond frustrating. As a single father with three kids, I’ve been up for over 30 hours

It’s honestly beyond frustrating. As a single father with three kids, I’ve been up for over 30 hours since yesterday morning, and this stress is truly exhausting. The fact that DoorDash and PayPal can take my money instantly but take days to process a refund for their own errors, like the canceled order from Sarah's Kitchen, is unacceptable, especially when other options like Klarna are available. This delay left me with a negative balance, causing immediate financial hardship and preventing me from providing dinner. The mental stress and total lack of accountability, from payment to botched delivery and customer service, is truly unacceptable. At least my kids' dinner was delivered, but that doesn't negate the overall negative impact."

1
Date of experience: Feb 07, 2026
Benjamin Mattson
I will never use either PayPal or Venmo again in my life for business or personal! I have over 700$

I will never use either PayPal or Venmo again in my life for business or personal!
I have over 700$ in my venmo account and it’s been frozen for weeks and told the “specialist” only works through email and will contact me 3-5 days. 6-7 days later and nothing? I called PayPal because they win venmo and nothing nobody can help? I just want to withdraw my money and close these accounts!!! I will never ever use these services again for anything not a dollar transaction ever! I have a business and you will never make a penny on any transactions best of luck

1
Date of experience: Jan 25, 2026
Gale Anderson
The credit account is extremely challenging.

Managing the credit account is very frustrating. They do not permit balance transfers, making it feel like you are trapped in an endless cycle of payments. There's no option to adjust your debt, and you cannot close the account while there is a balance. It must be cleared first. When I called for assistance, the support team was not helpful at all.

1
Date of experience: Jan 24, 2026
Gordon T.
Terrible experience with this service

I made a purchase through PayPal from a certain company. I informed PayPal that I had not received about a third of the items and wanted to return another item, as I am entitled to my 28-day statutory rights. PayPal instructed me to file a police report regarding fraudulent activity. After I provided all the evidence of my communications with the company, they closed the case within 24 hours, claiming insufficient evidence, which is appalling since they never requested any proof from me. PayPal continues to ask for more evidence; what else can I give you? AVOID THIS SERVICE!

1
Date of experience: Jan 07, 2026
Taysonrock46
A plea to reconsider using this payment service

I urge all employees and management to reconsider using this payment platform. They impose significant fees; charges are applied when payments are made and again when funds are withdrawn, leading to substantial deductions. For instance, my employer sent me $800, but after fees, I received only $701. This is incredibly frustrating.

1
Date of experience: Dec 03, 2025
Sophia Harris
Frustrating Experience with Customer Support

I was informed by customer service that a dispute led to limitations on my account. After numerous discussions, I learned the only way to lift these limitations was by providing credit card details and proof of ownership, which I do not possess. This has made resolving my account issues extremely challenging. The guidance I received felt insufficient and confusing. Despite explaining my situation, I received the same unhelpful instructions repeatedly, disregarding my concerns. This endless cycle of unproductive conversations has driven me to the brink of frustration. I just want a way out of this predicament.

1
Date of experience: Nov 28, 2025
VK85
Customer service provided unhelpful guidance regarding account limitations

I was informed by the support team that my payment was disputed, which led to limitations on my account. After multiple consultations, I learned that the only way to lift these restrictions is to provide credit card details and photographic proof of possession, which I do not have access to. This makes it very challenging to resolve my account issues. The instructions I received from the support team to restore functionality felt inadequate and unclear. Besides cases of fraud or criminal behavior, I struggle to see how I can comply with their requests. When I expressed my concerns about the impracticality of their demands, I received the same unhelpful guidance without any consideration for my situation. This repetitive and frustrating conversation only exacerbated my feelings of despair. The support team seems unable to provide any alternative solutions, sticking rigidly to their script while ignoring my reasons for not being able to provide the requested information. This leads to an endless cycle of unproductive dialogue that contributes to my growing frustration and sense of helplessness. I find myself trapped in this situation, hoping for a resolution that seems unlikely. All I desire is a way out of this frustrating scenario created by the service.

1
Date of experience: Nov 28, 2025

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Business Details

  • PayPal est un service de paiement en ligne qui permet de payer et d’être payé, de manière simple rapide et sécurisé. C’est aussi la possibilité de s’envoyer de l’argent entre proches gratuitement depuis la France et dans la zone euro.

  • call 0800942890
  • language https://www.paypal.fr

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