payplusit.com

4.9
4.9 Based on 21 reviews

Say hi to DebenhamsPay+, the flexible way to pay. Pay £0 at checkout. One flexible account. Two ways to pay. We believe shopping should be fun and easy. So, we work with your favourite online brands to give you a simple buy now, pay later account when ...

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Average Rating

4.9

/
5

21 Reviews

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Dawn Tebbett
it was a pleasure to make this call because it was uk based I spoke to a lovely young lady called Ca

it was a pleasure to make this call because it was uk based I spoke to a lovely young lady called Caitlin she was so lovely and polite very professional and patient I was very stressed because I was haveing trouble making my payment.Caitlin put my mind at rest straight away explained everything clearly and in detail to me and solved the issue I'm confident everything is sorted so very happy Thank you Caitlin.

5
Date of experience: Feb 27, 2026
Dawn Tebbett
patient and understanding

it was a pleasure to make this call because it was uk based I spoke to a lovely young lady called Caitlin she was so lovely and polite very professional and patient I was very stressed because I was haveing trouble making my payment.Caitlin put my mind at rest straight away explained everything clearly and in detail to me and solved the issue I'm confident everything is sorted so very happy Thank you Caitlin.

5
Date of experience: Feb 26, 2026
Maxine Holmes
Very convenient and easy to follow.

5
Date of experience: Feb 25, 2026
Carol Evans
Help on how to unlock account

It was a pleasure to get through to a real person within a reasonable time via the telephone. I spoke to a very polite lady called Caitlin, who was able to provide advice and explained how to resolve my issue.

4
Date of experience: Feb 23, 2026
Cecilia MacGregor
It was so good to speak to a human…

It was so good to speak to a human instead of a bott. Jackwas extremely helpful , courteous and was able to reassure me throughout. He took the time to listen and acted swiftly upon my enquiry. Thankyou.

5
Date of experience: Feb 09, 2026
Deborah Petty
Andrew from customer services was very…

Andrew from customer services was very helpful and friendly and instantly solved my long ongoing battle with Debenhams with an issue of being ignored and not acknowledging my return and getting a refund. As soon as Andrew raised the issue with Debenhams, I finally received my refund within a couple of days! Plus he emailed me with the update. If anyone else has issues with Debenhams, which seems to be very common, I'd definitely go through Debenhams Pay Plus. They get the job done. Sadly I won't continue my shopping with Debenhams in the future due to repeated past issues also, unless they improve things. Thanks again Andrew!

5
Date of experience: Jan 29, 2026
Andrew Robinson
Dealt with my issue in less than 5 min…

Dealt with my issue in less than 5 min you cannot ask any better than that thank u

5
Date of experience: Jan 16, 2026
customer
Very happy with the service handled by…

Very happy with the service handled by chels

5
Date of experience: Jan 13, 2026
Mr John Edwards
Very happy & satisfied

Very happy & satisfied, with service provided, by chels, from customer service, department. Nice, friendly & polite, helpful person. Well - done, thats Great !! Mr J . Edwards

5
Date of experience: Dec 30, 2025
Caitlin was absolutely lovely and…

Caitlin was absolutely lovely and explained my issue clearly and politely. My issue was resolved, and her customer service was excellent.

5
Date of experience: Dec 22, 2025

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Business Details

  • Say hi to DebenhamsPay+, the flexible way to pay.

    Pay £0 at checkout. One flexible account. Two ways to pay.

    We believe shopping should be fun and easy. So, we work with your favourite online brands to give you a simple buy now, pay later account when you hit the checkout.



    Representative Example: Representative 29.9% APR variable, based on an assumed credit limit of £600. Interest rate 29.9% p.a. variable. Credit subject to status. UK residents, excluding Jersey, aged 18 or over.

    Our registered address is 49-51 Dale Street, Manchester M1 2HF. payplusit.com limited (14126560) is authorised and regulated by the Financial Conduct Authority for consumer credit, and for the provision of payment services under the Payment Services Regulations 2017. See more

  • email support@debenhamspayplus.com
  • call 03330911664
  • language https://www.debenhamspayplus.com

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