Review Time
it was a pleasure to make this call because it was uk based I spoke to a lovely young lady called Caitlin she was so lovely and polite very professional and patient I was very stressed because I was haveing trouble making my payment.Caitlin put my mind at rest straight away explained everything clearly and in detail to me and solved the issue I'm confident everything is sorted so very happy Thank you Caitlin.
it was a pleasure to make this call because it was uk based I spoke to a lovely young lady called Caitlin she was so lovely and polite very professional and patient I was very stressed because I was haveing trouble making my payment.Caitlin put my mind at rest straight away explained everything clearly and in detail to me and solved the issue I'm confident everything is sorted so very happy Thank you Caitlin.
Andrew from customer services was very helpful and friendly and instantly solved my long ongoing battle with Debenhams with an issue of being ignored and not acknowledging my return and getting a refund. As soon as Andrew raised the issue with Debenhams, I finally received my refund within a couple of days! Plus he emailed me with the update. If anyone else has issues with Debenhams, which seems to be very common, I'd definitely go through Debenhams Pay Plus. They get the job done. Sadly I won't continue my shopping with Debenhams in the future due to repeated past issues also, unless they improve things. Thanks again Andrew!
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Our registered address is 49-51 Dale Street, Manchester M1 2HF. payplusit.com limited (14126560) is authorised and regulated by the Financial Conduct Authority for consumer credit, and for the provision of payment services under the Payment Services Regulations 2017. See more
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