penwareshop.com

3.5
3.5 Based on 8 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

8 Reviews

5 Star
33%
4 Star
22%
3 Star
11%
2 Star
0%
1 Star
33%

All Reviews

Filter Reviews

Review Time

Dickon Price
Misleading ads lead to unauthorized charges.

The ads related to gift boxes are being used to direct payments to your site without providing clear information to users. This is deceptive and feels like fraudulent activity. It seems as though a gift box is being purchased, but instead, a VIP membership fee is being charged. The details presented are confusing and do not accurately represent the transaction. I did not give my consent for this membership purchase. Therefore, I request the following actions be taken immediately: 1. Cancellation of my membership, 2. A full refund of the €2 charge, 3. Removal of all my personal data and account details from your system. This situation is unacceptable, and I expect prompt resolution.

1
Date of experience: Dec 10, 2025
Unauthorized Charge – Misleading Payment Redirect

Ads for gift boxes are misleadingly redirecting payments without clear user consent. This deceptive practice suggests a purchase of a gift box, while actually charging for a membership. The provided information is vague and does not accurately represent the transaction. I did not consent to this membership purchase. Therefore, I request the following immediately: 1. Cancellation of my membership, 2. A full refund of the €2 charge, 3. Deletion of all my personal data and account details from your system. This situation is intolerable, and I expect a prompt resolution.

1
Date of experience: Dec 10, 2025
Cole Butler
Account Clarification by Team Lead

The team lead has confirmed that an unexpected charge on our account can be utilized for any purchases we wish to make prior to the cancellation being finalized. Thank you for your assistance!

4
Date of experience: Dec 08, 2025
S_florian27
Positive Experience with Support

I had a good experience as the representative was available to address my questions and effectively resolved my issues.

4
Date of experience: Dec 08, 2025
Lester
Support is Available

The support team is readily accessible.

5
Date of experience: Dec 02, 2025
Burt Wright
Assistance Received

I received help from the representative.

1
Date of experience: Nov 27, 2025
Hale Coleman
Gratitude to the Support Team

I appreciate the support team for their assistance in resolving my issue.

5
Date of experience: Nov 19, 2025
Hunter Coleman
The Service Meets Expectations

The service is as described, and I encountered no issues at all.

5
Date of experience: Nov 12, 2025
Joyce Brown
Professional Support Team

I believe they are professionals because they assist me promptly whenever I have an issue. However, I think it’s important to be aware before creating an account, but they are genuinely helpful.

3
Date of experience: Nov 12, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More