perfume-parlour.co.uk

4.8
4.8 Based on 81 reviews

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Average Rating

4.8

/
5

81 Reviews

5 Star
89%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Nina Brasier-Lyons
This is an honest genuine business who stands by their products and gives excellent customer service

This is an honest genuine business who stands by their products and gives excellent customer service. The perfumes unfortunately weren’t for me, but they handled a return perfectly and efficiently with prompt communication throughout. I think this says so much about a company, that you can trust them and order with confidence.

4
Date of experience: Feb 17, 2026
Maverick Butler
Fantastic Experience with Orders!

I wanted to share my experience after ordering several perfumes from this seller; each has been delightful. I must commend the outstanding customer service. My package was lost on Christmas Eve, and when I reached out to the support team, they were incredibly helpful and courteous. I have no complaints! I would highly recommend this service.

5
Date of experience: Dec 27, 2025
Chas W.
Pleasant Experience and Would Repeat

I had a pleasant experience and would definitely make another purchase.

5
Date of experience: Dec 27, 2025
Kasey R.
Incredible Experience

I just wanted to express how thrilled I am after ordering a few perfumes from them; they've all been fantastic. I must highlight the exceptional customer service. My package went missing on Christmas Eve, and when I called the support team, they were extremely helpful and polite. I can't fault them at all! I would absolutely recommend using their service.

5
Date of experience: Dec 24, 2025
Reginald Price
Wonderful Fragrances

The products smell great and are well-priced; what more could I ask for?

5
Date of experience: Dec 23, 2025
Jemmy F.
Worth the Wait

It was definitely worth the wait; everything I wanted smells incredible.

5
Date of experience: Dec 22, 2025
teamlilloise36
Good Variety, Inconsistent Quality

I appreciate the wide range of scents the company offers. However, I've noticed significant changes in the mixing/formulation even when ordering the same scent multiple times. This inconsistency makes repeat orders less appealing. Despite this, the quality of the scents is generally better than other companies, making the service commendable but not flawless.

3
Date of experience: Dec 21, 2025
Reginald Wilson
Delayed Order but Great Support

I ordered during Black Friday, which delayed my order. It initially showed as delivered, but it hadn't arrived. I contacted the company, and they were fantastic, responding quickly and resolving my issue. I received my item, which smells amazing and is close to the original. I can't comment on longevity yet, but I believe they are worth checking out.

4
Date of experience: Dec 20, 2025
Mable
Love This Plug-In

I really enjoy this wall plug-in. The scent is wonderful, and I plan to order more when it runs out.

5
Date of experience: Dec 19, 2025
Excellent Customer Service

I've shopped with them numerous times, and they offer great perfumes and aftershaves that smell amazing and last a long time. This time, my order was incorrect, but the company was fantastic. They provided a prepaid return label and ensured my delivery would be sorted before Christmas. My original order arrived just three days later. Outstanding customer service. I would definitely recommend them.

5
Date of experience: Dec 18, 2025

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