Review Time
My wife and I have moved to Guanacaste, Costa Rica from Birmingham, Alabama for a few months to explore a permanent relocation. We don't have human kids, but our dogs Harper and Bennie are our four-legged children, and we wanted to explore options that didn't involve stuffing them into a cargo hold on a commercial flight for the trip down.Enter Sarah and Chuck from Perro Air. I had explored other chartered flight options, but most were insanely expensive. The unique value proposition that Perro Air provides is that it's a shared flight, so the cost is split among multiple people, bringing it down to a fraction of the next-best option.From start to finish, Sarah and Chuck were so responsive and went above and beyond in providing the most up-to-date guidance on vet/customs paperwork and logistics.On the day of travel, I met Chuck at the FBO in Ft. Lauderdale and it was smooth sailing the whole way through. Our aircraft was an awesome, battleship gray Learjet45 in wonderful condition.My wife, who wasn't on the flight with us, was probably the most nervous of all of us, and Sarah gave her constant updates on our journey on WhatsApp, which went a long way in calming her nerves! She told my wife exactly where to meet us to pick us up when we arrived in Liberia.When we touched down, we had a personal concierge who was by our side all the way through customs, and who handled our bags, paperwork, and translation services. This is a HUGE advantage--can't imagine how much more of a hassle it would have been to navigate all that alone and with two dogs.We arrived in our new home safe, sound, and in great spirits thanks to Sarah and Chuck!TL;DR: Perro Air is an OUTSTANDING outfit. Personalized, compassionate service from start to finish and immense peace of mind! If you're considering a chartered option to Central America with your pups, go with Sarah and Chuck.
Sarah and Chuck provide the best customer service. They are quick to answer any questions and provide info that was very helpful. We travelled from Ontario Canada to Fort Lauderdale FXE before our smooth transition to CR. They helped with everything along the way. I would recommend Perro Air to anyone. I would give 10 stars if I could.
Amazing experience with PerroAir. Sarah was communicative and made sure to follow up with any questions quickly. The early flight allowed us to have a private valet that walked us through the customs and animal intake quickly and easily. We had a full flight with 11 dogs and 6 owners. Definitely a first class experience - I wish I could fly like this everytime.
Thank you soo much to the Perro air staff and everybody involved in Choco ‘s trip , everyone was very friendly helpful, from the begging to the end the whole experience was excellent, the plane was comfortable, they accommodate us very strategically in the plane , so everyone was confortable. I will definitely will use them again for any other trip .
Sarah, Chuck and the team at Perro Air are amazing!! My dog and I traveled with Perro Air twice, (Nov-2024 from Florida to Costa Rica and returned to Florida in May-2025) and both times the service and communication was outstanding. We had some weather related delays on one flight that was of no fault of Perro Air but Sarah and the team went above and beyond to assist with arrangements and recommendations until the weather passed and we could travel. I would not hesitate to work with Perro Air again and hope that the futures allows me to travel with them again.
When we ran into a scheduling problem caused by an unexpected change in where charter flights are allowed to fly in Panama, the company stepped up and found lodging for us and our dogs and rescheduled the flight back to the States. I was impressed by how quickly and efficiently they made everything process smoothly. Plus the actual flight back and the crew were everything one could wish.
Traveling to CR was worry free with (4) dogs & (2) cats. Step by step help with the whole process. Immigration was a breeze. They have bilingual help in Costa Rica to get you through the process quickly. We went through in 25 mins. Pilots were fantastic. Let us view landmarks from up front. Amazing experience. Even better than we imagined.
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Perro Air is a family-owned air charter brokerage specializing in pet-friendly relocations throughout North America, Central America, and the Caribbean. We’ve organized over 100 shared and private flights for nearly 500 dogs, 100 cats, and even a few birds.
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