Review Time
My experience with Phoenix has been the best I've ever had with any company. I had serious concerns about the jug filter I had been using, and so it was important for me to have all the facts before I changed to Phoenix. Right from the start, they were incredibly helpful, they answered my (many) questions promptly, and were completely transparent about their product, and gave me honest advice. I got my filter up and running last weekend, and apart from looking beautiful, the water tastes completely pure...now, in comparison, I realise that all the jug filters I've had in the past, did have an aftertaste.I have told everyone I know who has a jug filter, to change over to Phoenix, my sister already has.
I am disappointed because I did a test with food coloring and I could see that the filters let pass some of this coloring. I did the same test in another filter of another brand that I use for 3 years and this one still does not let the dye pass. The price is interesting but it is not of good quality to filter the water, which was the purpose of my purchases on this site.
i ordered a filter the 21.4 and received the dhl tracking number the 22th. Since then, nothing !no filter, no information on the dhl tracking status.i asked the support of phoenix for help. They send me the tracking nb again, nothing more.Now, we are the 7th of May and no information from phoenix (even i asked 3 times the support for help).No filter, no useful support from phoenix. Just lost 250 euros
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Phoenix Gravity Water Filters excel at manufacturing world’s no#1 product that efficiently eliminates 99.99%
contaminants. Our superior filtering solution ensures vital minerals for the human body are retained so that you always have access to healthy and fresh water.
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