piesystems.io

4.7
4.7 Based on 371 reviews

A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices....

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Average Rating

4.7

/
5

371 Reviews

5 Star
90%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
5%

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Review Time

Leopold R.
Finally don't have to deal with Global Blue

I have no idea why with PIE in existence, Global Blue is still around. PIE makes the VAT refund process a thousand times easier than the dinosaur era Global Blue process. No queueing, no poo faced staff, no waiting for staff to appear at the counters, (I had to shout into the Global Blue office to get someone to get out of the Stockholm counter because she was hiding from customers). All very well guided through in the app whenever is convenient to you, quick replies on chat. All shops should switch to PIE.

5
Date of experience: Jul 14, 2023
Mina W.
Seamless and very easy process

The PIE VAT process is the way to go. They put user experience at the front and reduce the number of steps to get the process completed. You have to submit the receipt and take a photo of the items once you are back to the home country. Not required to go to office in airport to verify.

5
Date of experience: Jul 14, 2023
Finally don't have to deal with Global Blue

I have no idea why with PIE in existence, Global Blue is still around. PIE makes the VAT refund process a thousand times easier than the dinosaur era Global Blue process. No queueing, no poo faced staff, no waiting for staff to appear at the counters, (I had to shout into the Global Blue office to get someone to get out of the Stockholm counter because she was hiding from customers). All very well guided through in the app whenever is convenient to you, quick replies on chat. All shops should switch to PIE.

5
Date of experience: Jul 14, 2023
Felix
Seamless and very easy process

The PIE VAT process is the way to go. They put user experience at the front and reduce the number of steps to get the process completed. You have to submit the receipt and take a photo of the items once you are back to the home country. Not required to go to office in airport to verify.

5
Date of experience: Jul 14, 2023
Jill Wright
Easy effective seamless tax refund process

The customer service replied my questions quite fast. And the refund request is approved very fast too.The best part is that the tax refund application can be done easily online with simple steps and no need to do it at the airport counter.Believe this should be the way forward for all tax refunds in all shops across all countries, instead of the current manual forms. This can really save lots of manpower resources and logistics, making it very efficient. Not to mention the customer experience of not having to be stressed at tax refund counter in airport and have to rush to board the plane. Great app and initiative to be adopted!

5
Date of experience: Jul 10, 2023
Bradley Ross
Easy effective seamless tax refund process

The customer service replied my questions quite fast. And the refund request is approved very fast too.The best part is that the tax refund application can be done easily online with simple steps and no need to do it at the airport counter.Believe this should be the way forward for all tax refunds in all shops across all countries, instead of the current manual forms. This can really save lots of manpower resources and logistics, making it very efficient. Not to mention the customer experience of not having to be stressed at tax refund counter in airport and have to rush to board the plane. Great app and initiative to be adopted!

5
Date of experience: Jul 10, 2023
Derrick Cook
Great service

Great service. Very easy, convenient and refund made immediately. Much better than another organization a retailer used!Thank You!

5
Date of experience: Jul 07, 2023
Odin Reed
Great service

Great service. Very easy, convenient and refund made immediately. Much better than another organization a retailer used!Thank You!

5
Date of experience: Jul 07, 2023
Arnold Walker
The refund process was easy and…

The refund process was easy and seamless. All I had to do was to upload the images of the receipts, the purchased items, my passport and itinerary. Maggie’s was especially very helpful and responsive. Thank you.

5
Date of experience: Jul 05, 2023
Coloman Bell
The refund process was easy and…

The refund process was easy and seamless. All I had to do was to upload the images of the receipts, the purchased items, my passport and itinerary. Maggie’s was especially very helpful and responsive. Thank you.

5
Date of experience: Jul 05, 2023

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Business Details

  • A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.

  • email hello@piesystems.io
  • language https://piesystems.io

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