pingbreakdown.co.uk

4.4
4.4 Based on 60 reviews

At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying i...

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Average Rating

4.4

/
5

60 Reviews

5 Star
74%
4 Star
11%
3 Star
0%
2 Star
0%
1 Star
15%

All Reviews

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Review Time

Danielle Wilson
I checked the terms and conditions prior to purchase the policy from this section believing they cov

I checked the terms and conditions prior to purchase the policy from this section believing they cover car up to 20 years old and went ahead with the policy.
Thought the below paragraph was oddly worked so I emailed them and was told any car over 15 years is not cover and this is mentioned another several pages down!
I now wish to cancel my policy hasn't started yesterday but they want to charge me admin fees plus additional daily charge.


The private car, campervans or motorcycle detailed within Your
Schedule which is 20 years or less than in age.
Light commercial Vehicle (excluding couriers and hire and reward)
detailed within Your Schedule which is 10 years or less than in age.
The Vehicle will also need to be less than 3,500 kg (3.5 tonnes) gross
Vehicle weight and

1
Date of experience: Mar 02, 2026
Paul Hatherley
On line system very easy but I dont…

On line system very easy but I dont like fact you cant speak to anyone its online only

4
Date of experience: Mar 02, 2026
David
great process and policy

great process and policy, good vfm, recommend

5
Date of experience: Mar 02, 2026
Danielle Wilson
Don't be mislead by the t&c stating a vehicle is covered less than 20 yes of age

I checked the terms and conditions prior to purchase the policy from this section believing they cover car up to 20 years old and went ahead with the policy.Thought the below paragraph was oddly worked so I emailed them and was told any car over 15 years is not cover and this is mentioned another several pages down!I now wish to cancel my policy hasn't started yesterday but they want to charge me admin fees plus additional daily charge.The private car, campervans or motorcycle detailed within Your
Schedule which is 20 years or less than in age.
Light commercial Vehicle (excluding couriers and hire and reward)
detailed within Your Schedule which is 10 years or less than in age.
The Vehicle will also need to be less than 3,500 kg (3.5 tonnes) gross
Vehicle weight and

1
Date of experience: Mar 01, 2026
Shelly
Really good and price is the best…

Really good and price is the best around, so far so good

5
Date of experience: Mar 01, 2026
Ken Williams
very easy to arrange and reasonable…

very easy to arrange and reasonable prices

5
Date of experience: Mar 01, 2026
Liam
Brilliant service all round

I broke down this morning. After calling the phone number on the website I was sen a text message with a link to report my breakdown. Once I completed that I was sent another text with the recovery company information and time slot when they should arrive. The website also gave me live tracking of the recovery truck. Response time was brilliant. I was loaded onto a truck within 45 minutes. Customer service rang to ensure the recovery truck had arrived and I has safe. Brilliant service all round. Highly recommended

5
Date of experience: Feb 28, 2026
Mike
Easy to reinsure but website could be a…

Easy to reinsure but website could be a little more user friendly.

4
Date of experience: Feb 27, 2026
Sarah T
Quick assistance with flat battery

Realised my battery was flat at home, with National Plus cover. We tried our jump leads ourselves but couldn’t resolve it. Reported it at 1pm on a Friday, someone arrived at 1:40pm, and after a jumpstart, the issue was fixed by 1:45pm! Very happy with the service.

5
Date of experience: Feb 27, 2026
John
Ping Cycle Insurance

Ping Cycle Insurance - it is not obvious, but they do not cover used bicycles not bought from a VAT registered company, so if you purchase their insurance in good faith for a used bicycle bought privately, they will deny all claims and also not issue a refund without excessive fees. AVOID!

1
Date of experience: Feb 27, 2026

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Business Details

  • At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying insurance a simple, stress free and affordable process, to help make any unforeseen circumstance easier.

    To give you further comfort, all of Ping Insure’s insurance products are sourced from some of the best rated specialist insurers for your peace of mind.
    See more

  • email customerservices@pinginsure.co.uk
  • language https://www.pinginsure.co.uk

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