pitneybowes.com

4.8
4.8 Based on 81 reviews

...

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Average Rating

4.8

/
5

81 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Lauren R.
Outstanding Support and Resolution

We encountered challenges with the initial issue reporting, but the customer support team was incredibly helpful. A big thank you to the technician who assisted us; he was a valuable asset and worked hard to get us back up and running.

5
Date of experience: Dec 15, 2025
Josh Lewis
Prompt Repair for Faulty Handset

We encountered a faulty handset and put in a repair request. The engineer communicated well and delivered a quick resolution.

4
Date of experience: Dec 15, 2025
Edmund Brown
Courteous Support for Handset Issues

We experienced problems with our handsets. After logging a call, a technician visited our site and was very polite, providing clear explanations while addressing the issues.

5
Date of experience: Dec 12, 2025
_ASB_
Professional Engineer Visit

The technician visited us to repair an old machine that should have been replaced. He was very professional and friendly, ensuring the machine was functioning correctly before leaving. The company is fortunate to have such a technician.

5
Date of experience: Dec 12, 2025
Colleen Rogers
Excellent Engineering Service

The technician provided outstanding service. He was prompt and efficient in addressing our franking machine issues, often resolving them on the same day.

5
Date of experience: Dec 12, 2025
Alisha Rogers
Helpful Resolution of Initial Issue

We had some trouble with the initial fault logging, but a very helpful customer service team resolved it. A big thank you to the engineer who came out. He worked diligently to get us back up and running.

5
Date of experience: Dec 12, 2025
Joey Hughes
Simple Update Process

The update process was very straightforward. The technician was a pleasure to work with and made everything easy to understand, relieving me of unnecessary pressure.

5
Date of experience: Dec 12, 2025
Edwin C.
Quick Arrival and Resolution

Arrived promptly and resolved the issue, friendly technician.

5
Date of experience: Dec 11, 2025
Nowell B.
Efficient Problem Resolution

The company handled my issue in a friendly and efficient way. The technician came and resolved the problem, doing a fantastic job as always.

5
Date of experience: Dec 11, 2025
Chester Johnson
Quick and Professional Response

The professionalism and promptness in responding to my email were impressive. Very helpful in solving my issue. The technician deserves recognition.

5
Date of experience: Dec 10, 2025

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