Review Time
I have visited this location on two occasions, and both times the service has been unprofessional, dismissive, and entirely unacceptable. I came in to print labels using my own paper, and when I inquired about the price, the employee had to leave to consult someone else. I asked again before she began printing, and she told me she would inform me after completing the job. She returned a second time to get a price. This lack of transparency in business practices is concerning. The overcharging is evident, and the rude behavior only exacerbates the situation. I strongly recommend others to steer clear of this place. Save yourself the hassle and choose a service that prioritizes honesty and basic professionalism.
I've visited this location twice, and both times the service has been unprofessional, dismissive, and completely unacceptable. I came in to print labels using my own paper, and when I inquired about the price, the employee had to leave to ask someone else. I asked again before she began printing, and she informed me she would tell me after the job was done. She had to check for a price a second time. This lack of transparency is concerning. The overcharging is evident, and the rude behavior exacerbates the situation. I strongly recommend others to avoid this place altogether. Save yourself the frustration and choose a business that values honesty and basic professionalism.
I have used this service to send parcels for years, and my clients have always been able to collect without any additional charges. Recently, I sent a parcel to a specific location through the service. My client was unexpectedly charged a 'pick-up fee' upon collection, despite the fact that delivery fees had already been fully paid. This was the first time I've encountered such a fee, and it feels completely unjustified. I've sent other parcels this week without any charges. Nothing on the service's platforms indicates that recipients should expect extra fees when using their service. This sudden introduction of hidden charges not only damages trust but also feels deceptive—charging twice for the same service. I urge the service to clarify their policies, refund this unfair fee, and ensure customers are not misled in the future. Trust is built on honesty, and currently, customers are being taken advantage of.
I want to express my gratitude to a staff member at this location for her assistance and patience in wrapping our keyboard, helping with customs, and especially for her follow-up. She truly went above and beyond. The keyboard arrived in good condition, although it took longer than anticipated.
I am very disappointed with the service provided. I sent a parcel and was informed it would leave the next day. However, when I followed up, I learned that the location was closed. I was not informed of this beforehand, which would have prompted me to seek alternatives. Effective communication is crucial!
I consistently go to this location for my business needs. The staff is always friendly, knowledgeable, and appreciative of my support. They offer a wide range of professional services, and I've been a loyal customer for over seven years. They always take care of me, and I wouldn't consider going anywhere else.
If you ship packages, proceed with caution. I was warned that once UPS picks up a package, it is no longer their responsibility. The tracking number never updated, and communication was poor. An email from the owner claimed to have video evidence of the pickup, but when we requested to see it, it became unavailable. This has been a troubling experience, and I advise others to be diligent when dealing with this location.
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