Review Time
Withdrawal got denied for no reason after waiting a week now have had to request it again and wait another week. Just keep getting the same response from them saying it is safe and it is coming. Seems like a scam
Everytime I need to reach out to support, I am met with understanding, politeness and an all round helpful attitude from each and every representative. Today I spoke with Moreen who delivered a great level of customer service. She was polite, helpful and was able to efficiently resolve my enquiry. Thank you kindly Moreen I appreciate you
Betting works but withdrawals are limited. Bonuses and free bets have weird rules that are not informed to you. Let's see if I can get the rest of my money out little by little. I got request for more information including my phone number :D wtf. Here is more information: They hold you withdrawals for 24h+ and you can only withdraw less than 1000€ depending on your vip-level. You can't get bonuses if you have withdraw waiting or active bet. What are these rules really!?Now that I won't give them my indentification details they would mark this rating as "ingenuine".To mention something positive: There are bonuses which is special! and the support chat answers to you. They might not know anything and they have very different information than what was emailed to you but they will do their best to figure it out. I'll update how my journey ends with the withdrawals and vip status.UPDATE:I was able to withdraw little by little. Withdraws are accpted so slow that even when there is a daily $-limit, you cannot reach that amount since they accept withdraws with long delay.I also dislike the fact that bonuses are rarely automatic. You gotta contact them to get a advertised bonus and often you have to prove that you were emailed about that bonus. Sometimes they might just bring up rules you didn't know of. Like you cannot have two bonuses on the same week or some other ridiculous shit. But most of the time you get something. Like sometimes you might get a free bet and the amount is hidden until you contact them after the bet.Overall: Not a scam but slow, complicated and annoying. 2/5. If you don't value time, exact rules and really like to chat and explain your issues, it could be 4/5.
This is an excellent casino that offers a wide range of games and an easy-to-use platform. I have been playing for a while now and I am very satisfied with my betting experience here. In addition to the simple gameplay, there are also some fantastic bonuses available and the customer support is exceptional. I would definitely recommend and suggest it to my friends.
One more scam project. Do not withdraw winnings. IF you want to make withdraw and wait for approve you will receive only this:Kindly be informed that Our Financial department is aware of your withdrawal delay, due to a lot of requests all of our payouts are delayed.There is nothing to worry about, the withdrawal is coming through, it just might take a little longer than expected.UPDATE. 24.03 What can I say right now. I received two withdraws, after passing verification. but withdraw process are o slow :)01.04 I again go to mark 1. approved only two withdraws (500x2) from 10.03.
I've made a withdrawal request since February 1, 2025 and my request still pending. I've already contacted customer service and they told me they having issues with high volume of request in financial department. I doubt it's true. I can't even cancel my withdrawal. Next time, before signing up I'll check for the reviews instead of those casino specialist reviews.
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