powtoon.com

4.6
4.6 Based on 201 reviews

Powtoon is the unified AI video platform that empowers you to easily create, scale, and share professional video content. Instantly deliver high-quality communications and knowledge engagement with complete creative freedom - all while enterprise-grade br...

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Average Rating

4.6

/
5

201 Reviews

5 Star
87%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
8%

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Review Time

Odin Howard
Powtoon's customer service is…

Powtoon's customer service is exceptional. I had a very unique inquiry and wasn't sure how they would respond. To my surprise, and within the hour, they accommodated by request and exceeded my expectations.

5
Date of experience: Jan 20, 2023
JailLow38
Awesome customer service

I was so impressed with the speedy communication that Powtoon offered. I had used this programs during my teaching years and my students loved it. I needed to cancel my subscription since I have retired and they were amazingly helpful and quick to help me. Great program. Great support. Try this in your classroom.

5
Date of experience: Jan 09, 2023
Tom402
Excellent and reliable support team!

The Powtoon support team is responsive and dependable. I was able to get the info I needed within hours of opening a ticket.

5
Date of experience: Jan 06, 2023
Deanna Taylor
Quick reply to my issue and continue…

Quick reply to my issue and continue communication until the issue was resolved.Great Customer Service!

5
Date of experience: Jan 02, 2023
Denise C.
I had a personal problem in one slide…

I had a personal problem in one slide of a video. Despite it was a personal issue the customer support returned to me within minutes and solve it within hours.I felt like they are waiting to assist me.

5
Date of experience: Dec 31, 2022
CM47
Your staff are always so helpful and…

Your staff are always so helpful and polite.

5
Date of experience: Dec 28, 2022
Millicent Johnson
I accidentally deleted my work after 6…

I accidentally deleted my work after 6 hours of working on it and almost faced a meltdown 😅 I sent an email to the support team that replied after a few minutes and helped me restore my work. Thank you for the quick response and great help.

5
Date of experience: Dec 25, 2022
lol972
I got my refund within only 5 business…

I got my refund within only 5 business days! Thanks to Ron, Daniel, and Vincent!

5
Date of experience: Dec 23, 2022
Claire Powell
Refund

The costumer service experience was great, they we're really nice, kind and fast. Hope they continue doing this amazing work. Congrats.

5
Date of experience: Dec 13, 2022
Femke de Groot
Well done

Well done! I received quick and valuable help.

5
Date of experience: Dec 09, 2022

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Business Details

  • Powtoon is the unified AI video platform that empowers you to easily create, scale, and share professional video content. Instantly deliver high-quality communications and knowledge engagement with complete creative freedom - all while enterprise-grade brand consistency, security, and compliance seamlessly fuel your AI transformation.

  • email support@powtoon.com
  • language https://powtoon.com

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