Review Time
AVOID AT ALL COSTS I paid for two items 6 weeks ago. The items arrived last week so 5 weeks to deliver is not good. The next thing is I open the package and there is a childs teddybear which I did not order and the most expensive item missing. The customer support string you along without actually answering the questions. I have cancelled my card as the company are scammers. AVOID DO NOT USE THEM. They are refusing to accept the missing item in effect calling me a liar. I have asked for refund and they are not willing to sort the problem out. I feel cheated.
As with all the others, 1 star only because Zero is not an option. Item was ordered on 9th November and has still not arrived. Tracking suggests the package was dispatched from Lexington USA on 10/11/2022, arrived UK and cleared customs 28/11/2022 and has been in transit in Manchester since 07/12/2022. I contacted the seller by e-mail on 23/12/2022 they replied 26/12/2022 (not sure how many genuine companies worked on Boxing Day!) with some nonsense excuse that the shipping agent hadn't updated the tracking information and the order was still in transit, which I do not believe as I believe this seller to be a scammer. I have advised them that I will be seeking an indemnity refund through my bank and reporting their trading company and its Directors to the police Fraud Team.
My order was placed on the 11th November, 40 days later has not arrived. Apparently its with their courier in London at a post code near Aberdeen !!! Will not give a refund because they say they shipped the item on "Express Delivery" !! They are not an honourable company to deal with so best to avoid.
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