Review Time
Sam Arnald and Dave Marquez were a great help. They were professional and friendly the entire step of the way. I would recommend these guys to my friends and family members to work with these guys for all their mortgage needs. They made this process seemingly painless.
I had an amazing experience working with prime choice funding loan officers. Jennifer cleary, and Lauren Rosen were so great! Answered all the questions I had! Helped me refinance my home without taking much time. They were available to talk anytime to discuss whatever questions, or changes you want to make! I would recommend prime choice funding for your mortgage! They are very patient, polite, and passionate about what they are doing. Thank you both for helping me through my refinancing journey, which was my first time experience!
It is scam. They collect your personal info and that's it. I have submitted an application and I call them to speak with my "representative" who is name is Nate and every time I call he is out of his desk and never gets back to me. Just a BS company. Don't waste your time..
STAY AWAY. The company is terrible. I am purchasing a new home. I went on bank rate looking for a lender. I spoke with the mortgage person, he promised the world lowest rate and lowest fee. I said ok, i will apply. I did the online application enter all my personal information credit check etc. They wanted me to send up my doc. I explained to the person that they are on my business computer I can upload them in their portal but I can’t email them. I was told my rate was locked in and I was preapproved, Its been a week and I still cant get a fee sheet. Rates have gone up. This company has wasted my time go back and forth. DO not believe all the google reviews. Because they wasted my time I did not get to lock in my rate with a different lender.Stay away.
as a first time homebuyer I reached out to get a comparative mortgage quote and was treated rudely when I shared what other local banks were offering for rates. They would not provide a quote but wanted me to start an application. No clue why
I responded to a mailer and a very nice person processed my initial request. I went ahead with the application and provided everything they needed within 24 hours. I was promised that the application will be completed within a week or two. Six weeks later, I got nothing from them. NOTHING. They did not process the application. Why? I don't know. When I speak to the point person, he apologizes and makes promises that managers are involved and they will finish the application soon. Nothing happens. I call again and the process repeats. I am not sure what is going on but this does not appear to be a legitimate company.
This is my second VA mortgage using Prime Choice Funding. The first experience was superb and was a VA with cash out. The rate was as low as the market provided at the time. The people (Mr. Scott Twombley and Mr. Bob Lin) were outstanding. Friendly, very responsive, knowledgable and certainly gave me the feeling they in fact did care about quality service and getting my loan done ASAP. They were the best in my experience dealing with mortgage companies.Now I have just concluded my second refi (lower rate) with Scott Twombley and Bob Lin did another outstanding job. Even when I got a mistake the day of closing it was no problem and they had it corrected, printed and to the title office and notary within TWO DAYS! All with a "can do" attitude and sunny disposition. I cannot compliment these guys more and believe me I will be using Prime Choice Funding in future home mortgages!
HORRIBLE Experience! WORST Communications!In processing of the loan they give you time expectations and then fail on all of them miserably.. This would be fine except they do not keep you up-dated AT ALL and get bitchy and defensive when you start asking questions.Once approved, they then heap questions and conditions on you that should have been part of process earlier.. Their communications with Title Company are a total mess leaving you hanging with no clue when signing is and then when they tell you it is wrong as they have not communicated with the signing agent. Re-scheduled closing appointment 3x all issues on their end with telling us a time and not having their mobile notary notified of time.So now done.. funding delayed and delayed once again with no communications and an attitude. No paper work on where to send payment is due date is closing in.. Then no communication as we sent in our skipped payments to get ahead of the loan.. No word from them AT ALL. Heard loan was sold from new company and they sent paperwork showing early payments had not been credited, but now loan has been sold.The closing department agent refused to give us number for management or accounting.. After threats and abuse finally got a phone call back to find out they were still holding our fund and payments sent over a month prior were not credited. After a lot of complaining they are now sayin they are wiring the money to company they sold loan to and admit no fault at all in not just crediting the payments. They say this was supposed to happen automatically eventually.. Not sure when since payments had been made over a month earlier with no crediting and no communication and they did not start that process until we called making a fuss. Meanwhile we had made 3 payments not credited at all, so now when they send it they cost us interest on those payments for 2 months.GO WITH SOMEONE ELSE and avoid the hassle.. This is just the tip of this screw up iceberg!
Brandon Pratt was assigned to my file and provided mediocre customer service. He promised call backs and e-mails which didn't happen, I had to keep after him and actually call another employee from the company to have him call me back. It was a total waste of my time, I absolutely do not recommend working with them.
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Prime Choice Funding, Inc., based in California, has been a trusted provider of home loan services since 2007. With a proven track record, we serve homeowners nationwide, offering a wide variety of mortgage solutions tailored to individual needs. Our team of experienced Loan Officers and Operations professionals is committed to helping homeowners find the right loan options to achieve their homeownership goals. At Prime Choice Funding, our mission is to deliver exceptional service and assist clients in reaching their financial objectives with confidence.See more
