primemedic.com.au

4.6
4.6 Based on 61 reviews

Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates....

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Average Rating

4.6

/
5

61 Reviews

5 Star
84%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Lina R.
Fantastic experience with a dependable service.

I had a fantastic experience. The service was incredibly reliable. I was bulk-billed and received my prescription without any issues. Everything went perfectly, from my initial call to all the follow-ups. It was exactly what I needed. Thank you!

5
Date of experience: Jan 03, 2026
Perry Scott
An incredible experience with exceptional support.

An incredible experience with exceptional support. My child had been unwell for too long, and despite consulting various doctors in person and even calling an ambulance, none provided any assistance. I felt dismissed as an overly concerned parent, but I know my child well, and after 10 days of fever, I knew something was seriously wrong. A Telehealth appointment at 1 am connected us with the right medical care. I purchased the medication first thing in the morning, and thankfully, my son is now improving and finally getting some restful sleep. I am truly grateful for this support. Thank you!

5
Date of experience: Jan 01, 2026
Wayne
The only clinic available during after-hours

Among the three after-hours clinics I contacted, this was the only one that could secure an appointment. They scheduled me just an hour after my request. The doctor was patient, compassionate, and attentive. By the end of the visit, I received a prescription via text and a referral for an X-ray at my convenience. The next day, I got a follow-up call to ensure everything was okay and to check if I needed anything else. Such courtesy is greatly valued, especially in stressful times like seeking medical care, when it’s easy to overlook important questions or details. I would wholeheartedly recommend their services to friends and family and would definitely use them again!

5
Date of experience: Dec 21, 2025
Simone Fisher
Fresh contender making waves and achieving success!

Out of three after-hours clinics I reached out to, this service was the only one able to book me an appointment. I was seen just an hour after my request. The doctor was patient, understanding, and empathetic. By the end of the visit, I received a prescription via text and a referral for an X-ray when I could arrange it. The following day, I got a follow-up call to ensure everything was fine and to check if I needed anything else. Such courtesy is truly appreciated, especially in stressful situations like seeking medical help, where it's easy to forget important questions. I would absolutely recommend them to friends and family and would definitely use their services again!

5
Date of experience: Dec 20, 2025
Noella Carter
Highly professional with prompt response

Response was incredibly quick. The doctor was very reassuring and provided a prescription for antibiotics.

5
Date of experience: Dec 20, 2025
Landon Clark
Frustratingly slow service for urgent needs

My son required antibiotics and steroids for a chest infection at 11 PM last night, and now it's after 6 PM the next day, and I still have not received his prescriptions. I've only been given excuses, with no assistance or care. It's absolutely appalling service; they are quick to send an invoice but leave you waiting indefinitely for vital scripts.

1
Date of experience: Dec 18, 2025
Jaylon
Outstanding service with this provider

This service has been excellent in providing repeat prescriptions. The doctors are friendly and respectful. It certainly saves time compared to my local clinic! They follow up after consultations to ensure you have received your prescription and that you're satisfied with their service.

5
Date of experience: Dec 18, 2025
MJ10
Incredibly straightforward

Very straightforward, excellent service.

5
Date of experience: Dec 16, 2025
Liza Baker
Highly skilled and professional doctor

The doctor was highly professional and clearly knowledgeable, while I was just trying to explain my situation.

4
Date of experience: Dec 15, 2025
Effortless and convenient service

The service was seamless and easy. My regular clinic was damaged due to an accident, so this service was extremely helpful during that time.

5
Date of experience: Dec 15, 2025

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