Review Time
STAY AWAY AT ALL COSTS! The payment system is a TOTAL DISASTER and customer service is virtually non-existent! My experience was incredibly frustrating, and I strongly advise everyone to avoid this service. I had a discount code ready, but their payment system failed to accept it during checkout, forcing the full price transaction. This was a significant mistake on their end. I tried to cancel the order minutes after placing it and contacted them through every available channel: email, social media, phone (which always went to voicemail or hold for over 20 minutes), and live chat. The only response I received was an automatic email acknowledging my inquiry, promising that 'someone will reach out.' I pursued this for THREE MONTHS—an absurdly long time just to resolve a payment issue and cancel an order. I received no assistance whatsoever. They took my money and disappeared. This isn’t just poor customer service; it feels like a scam. If you encounter any issue, you’ll be completely abandoned. Highly, highly NOT recommended. Save your money, time, and stress, and go with a service that genuinely values its customers and has a functioning support system.
I ordered a blanket with expedited delivery, but it took nearly a week to arrive. Additionally, the product quality is disappointing—the fabric feels unpleasant and does not match the description or my expectations. It's also frustrating that returns are not offered for such orders. Unfortunately, after this experience, I will not be ordering again nor recommending this service.
I have been using their calendar service for many years, and it brings joy to my family. During the ordering process, I made a mistake by not reading the instructions carefully and checked the wrong options, resulting in being charged for an unwanted service. After some trial and error, I identified my mistake. I was pleased to receive a quick response to my email inquiry. I enjoy how the calendar is designed and would appreciate more frame options, as there are currently not enough.
I felt a bit misled during the ordering process, with constant prompts like 'Just 5€ more for this.' It's already expensive for a product that could be printed in just 5 minutes. The colors of the images and the background are overly bright and not satisfactory. I would not recommend it, sorry.
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