Review Time
Parcel collected Friday for delivery Monday. Driver unable to deliver saying no one there 17.02 despite person being there until 18.30! Tuesday not even attempted delivery and today did not get delivered just sent out on round and returned. This is a joke and clearly customer service is not even on the radar. Told it will delivered Thursday but not hopeful too many broken promises
I left instructions to put the parcel in the letter box which is a big white box next to my door. I went to put paper in the paper bin and found a parcel in amount all the cardboard waste. Why the delivery driver didn’t put it in the massive post box is beyond me. It could easily have been missed and gone with the recycling! Proof of delivery has delivery driver holing the small parcel at the side of the outside of the blue bin.
Driver was so rude when he came to deliver parcel as he didn’t even came to door because lift wasn’t working I said to wait by the time someone come down but he was shouting and said I will only wait 2 mins I m not waiting more and I will not come up Very disappointed by driver 1st days he didn’t even followed instructions next day his behaviour was so rude.Really really poor service
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