therapynotes.com

4.9
4.9 Based on 440 reviews

TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal....

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Average Rating

4.9

/
5

440 Reviews

5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Joni Y
I was doing my billing on a Sunday, a much dreaded task, and needed support on how to use therapy fu

I was doing my billing on a Sunday, a much dreaded task, and needed support on how to use therapy fuel for my treatment plans. I call for support and got the most pleasant custmer service representative who spent all the time I needed to figure out how to enable the old TX plans for therapy fuel. Best customer service I have ever had, AND on a Sunday. Thanks you TherapyNotes

5
Date of experience: Mar 02, 2026
Sigmund Anderson
Support Team Provided Excellent Assistance

On Saturdays, the support team appeared quite occupied. Although I'm not very tech-savvy, I couldn't reach them by phone, so they sent me an email outlining the steps to log in and how to utilize the code information. This was actually more beneficial than a phone call since I tend to forget details. I printed their response, which was clear and straightforward, making it easy for me to follow. I truly appreciated their help.

5
Date of experience: Jan 17, 2026
shakirat odukale
gave detailed explanation

gave detailed explanation

5
Date of experience: Oct 27, 2025
Janet Ake
Great Customer Service!

Customer Service was awesome and helped me clean my cache so the Telehealth worked with my clients.

5
Date of experience: Oct 27, 2025
Jared Freeman
Good customer service

Good customer service. Fast and thorough.

5
Date of experience: Oct 27, 2025
MARILYN SANTIAGO QUINONES
I love the customer support

I love the customer support! I written any occasion of doubt and answer me promptly.

5
Date of experience: Oct 27, 2025
Kristen Kasten
Love the technical support team!

I love the support team and TherapyNotes. It doesn't matter what day or time I call the service is exceptional. They walk me through step by step, and send those steps in a follow-up email every time.

5
Date of experience: Oct 26, 2025
Matthew
Efficient with Helpful Staff

The staff members are helpful and respond in a timely manner. The platform is efficient and effective. Some of the platforms have way too many things to click/ enter, but not TherapyNotes. Very straightforward.

5
Date of experience: Oct 24, 2025
Jennifer Moss
Love it...

I've been using TherapyNotes for about 5 years. It's a great product and I can't say enough about their tech support. They have walked me through SO many things. I really like the new AI for note writing; it's a game changer for sure. Overall, I would say tech support and user friendliness are my favorite things about TNs. I've also used Simple Practice but I found it clunky, complicated, and not user friendly at all.

5
Date of experience: Oct 24, 2025
Robin Billings
Polite & Competent

The representative was very polite and competent in answering my questions and following up with a detailed email.

5
Date of experience: Oct 23, 2025

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Business Details

  • TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.See more

  • email sales@therapynotes.com
  • call 2156584550
  • language https://www.therapynotes.com

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