Review Time
Proper has been my insurance provider for my AirBnB for a few years now and they have been outstanding. Alayna S. recently worked with me to get my water heater failure and replacement compensated quickly and painlessly. Highly reputable company that provides personalized top-notch customer service.
Jenny was very professional, she know very well the proccess and help a lot to go trought until finish succesfully. She was patient and kind.Represented the image that i have about PROPER as an outstanding insurance company
I am pleased with the outcome of my claim. A guest damaged my sectional, and Proper provided coverage for the replacement. The process was efficient and user-friendly, and Chelsey Helt was an excellent representative to work with. She guided me through each step of the process, making it straightforward to file and receive my compensation for the claim. I highly recommend Proper for their services.
The representative at the company was exceptionally helpful in managing our claim. Everything was handled with professionalism and, most importantly, efficiency. Their follow-up was excellent, and they were truly a pleasure to work with. Highly recommended.
The representative at the company has offered outstanding service and comprehensive coverage for my short-term rental properties, ensuring that all claims were handled effortlessly. I wholeheartedly recommend this representative and the company to anyone in need of STR coverage.
Collaborating with the representative at the company has been a remarkable journey from beginning to end. The representative was highly responsive, knowledgeable, and patient throughout my entire claims process. They transformed a stressful situation into a manageable one by clearly outlining each step, addressing all my inquiries, and advocating for me whenever necessary. It’s uncommon to encounter someone in the insurance field who genuinely cares, follows up diligently, and goes the extra mile — but the representative did just that. My claim was managed efficiently, professionally, and with a level of support that surpassed my expectations. I’m extremely thankful for their assistance and would wholeheartedly recommend the representative and the company to anyone in search of reliable coverage and truly outstanding service.
Working with a representative at the company was outstanding from start to finish. He was highly responsive, knowledgeable, and patient throughout my claims process. He made a stressful situation manageable by clearly explaining each step, answering my questions, and advocating for me when needed. It's rare to find someone in the insurance industry who genuinely cares, consistently follows up, and exceeds expectations — but he did just that. My claim was handled efficiently and professionally, with support that surpassed what I anticipated. I'm incredibly grateful for his assistance and would highly recommend him and the company to anyone seeking dependable coverage and exceptional service.
After several years of having coverage with the company for my rental, I had to file a claim. I was unsure of the process, but a claims specialist guided me through every step. It was processed and paid out promptly. I am very satisfied with their service and dedication.
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Proper Insurance is the Nation’s leading vacation rental insurance provider, with over 100,000 policies written in all 50 states. They’ve custom penned the most comprehensive policy on the market, offering unmatched protection for your property, income, host liability, amenity liability (bikes, kayaks, hot tubs, etc.), theft, vandalism, bed bugs, and more. They even cover SQUATTERS!See more
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