Review Time
I am really fed up with this app. Guys, if you have any urgent payments, do not use this app because we cannot expect the funds to reflect immediately. This is not the first time this has happened to me.
I made a transfer from the Mashreq UAE app. They received the money and sent a credited message, but I did not receive the funds. Later, I saw a failure message in the Aspora app, and I still have not received the money back in my Mashreq account. At first, I thought the issue was with my Mashreq UAE account.
Then I sent another payment from my ENBD account, and the same thing happened. It showed as credited, but the funds were not received in my India account, and there was no return to my UAE account.
So guys, if you have any urgent payment to a beneficiary account, do not use this app anymore.
I am really fed up with this app. Guys, if you have any urgent payments, do not use this app because we cannot expect the funds to reflect immediately. This is not the first time this has happened to me.I made a transfer from the Mashreq UAE app. They received the money and sent a credited message, but I did not receive the funds. Later, I saw a failure message in the Aspora app, and I still have not received the money back in my Mashreq account. At first, I thought the issue was with my Mashreq UAE account.Then I sent another payment from my ENBD account, and the same thing happened. It showed as credited, but the funds were not received in my India account, and there was no return to my UAE account.So guys, if you have any urgent payment to a beneficiary account, do not use this app anymore.
I'm writing to commend ASPORA on their excellent service in resolving the recent transaction delay. From the initial contact to the final resolution, the support I received Mr. Shanmukh Repalle was very professional, courteous, and clearly explained each step of the process. I was particularly impressed with his speed of the investigation and the clarity of communication. Thank you for your excellent customer service.
The app is very reliable, it gives real time exchange rates. I don't have to go to a money exchange and bargain for rates. A few days into using the app, I had some issues with transferring funds; but the customer support team from the help center meticulously followed it up, contacted me over the phone and helped resolve it. I have to be grateful to Mr. Shanmukh for helping me out
I transferred £3,000 GBP to INR on 27th June, and it has been 4 days, yet the money has not been credited to the beneficiary account. Strangely, the Vance Aspora app shows the transaction as "completed."When I contacted customer care, they repeatedly stated the transaction was completed without verifying any details. Only after I insisted and shared my account statement was a support ticket raised — but even after that, it's been 4 days with no update.I'm extremely disappointed with the lack of transparency and responsiveness. This experience has led me to lose trust in Vance Aspora, both in terms of service quality and customer support.Let me know if you'd like a shorter version for app store or public review platforms.
I made a transfer on 27 its been 3 days yet it not been credited to beneficiaries account and im struggling with that as its really important and they ain’t helping at all from any point i want the money as its an emergency situation im in. Now they are giving me 4:37 1 july time. They are just giving false dates and misleading people its a complete fraud app.
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