Review Time
I had a great experience with PropShopTrader support, and I’m really impressed with the level of service provided. Everything was handled smoothly, and any concerns I had were resolved quickly and professionally.
A special thank you to Eman, who was incredibly helpful, kind, and responsive throughout the entire process. It’s clear they genuinely care about their clients and go the extra mile to make sure everything is working perfectly.
Customer support like this makes a huge difference, and it definitely builds trust in the company.
First I would like to suggest that TrustPilot adds 0 stars because that’s exactly what I would give these scammers. They did a major rug pull about a month ago refusing to pay traders who qualified.
They entered the business as a prop futures business, then decided a few months later to offer stocks and CFDs knowing that if they do that they would now be regulated and not be allowed to pay traders trading SIM Live accounts. That means all of Live accounts would not receive a payout but would now be monitored for possible Real Live accounts and you would have to register as a professional trader and pay $252 a month per account exchange fees.
I would definitely raise a few glasses to anyone who can qualify for a Real Live account with these shysters. It’s 5 steps of complete nonsense design for you to fail.
One of the owners at PropShopTrader is known as a snake oil salesman in the trading space hawking bright shiny objects.
Bottom line, stay far away from PropShopTrader if you value your time and money.
I encountered some unexplained trades due to the trade copier, resulting in a hedging flag. After reviewing the situation, the support team provided guidance on what to monitor and assured me that if I experienced no errors for a week, they would remove all flags. They followed through promptly and effectively.
I *was* an optimistic customer in 2025. The platform was user-friendly, and the account structure was straightforward, promoting discipline. However, as of 2026, this has become the least viable firm to collaborate with among all prop firms. They require traders to achieve 40 winning days before qualifying for a payout. If you never have a losing day, you're looking at 8 weeks just to be eligible for HALF of your “signing bonus.” They even claim to be generous by offering more than ever before. The issue isn't the high milestones — achieving the same criteria 40 times seems reasonable. What’s truly unreasonable is that if you slip up ONCE. Imagine being 38 days into your trading journey and then hitting tilt. You falter once… and lose that account… all 38 days of effort are wasted. At most firms, a competent trader can get back to payouts within 5-10 days. Not here; it’s 40 days of flawless trading. More realistically, it could be 50-60 days since no one has a perfect win rate. Make a mistake, and you’re out. Additionally, any existing accounts that were previously eligible for payouts? Gone. No reset. No safety net. Your progress vanishes. You start over at day 0 of 40, regardless of how close you were to payout status. What incentive does anyone have to engage in such a flawed system?
It’s best to steer clear of this platform. They seem to change their rules every month. As of January 2026, they won't even compensate traders due to new regulations. Existing traders will be impacted as everyone must transition to real prop trading with a minimum of 40 'profitable' trading days. They have set benchmarks that require 5 profitable days for each, with specific profit amounts tied to account sizes. Furthermore, there’s no guarantee of payment since they will assess your trading style before considering your transition. Each profitable day has strict minimums as well. It's advisable to review their updated rules on social media before making any commitments. Just avoid this platform altogether!
There are excessive regulations aimed at preventing withdrawals. The response time is terrible, and I’m still waiting for my accounts to be activated so I can trade. They seem to find ways to deny payments; last week, I didn't even have the option to request a payout, and there was no follow-up on Monday, Tuesday, or Wednesday. It's better to choose a service that offers daily payouts. This platform requires you to wait until the next week after they withdraw funds from your account, and if you breach any of their numerous rules, you forfeit the previous payout. It's disappointing because they had the potential to be a great service.
I attempted to request payouts on several accounts today, but they were unexpectedly canceled and marked as failed without any reason given. Some accounts had a balance of 56,000, while others showed a new balance of 51,000. There was no email, no communication, and no explanation provided. I strongly advise against making any purchases.
I encountered a compliance-related problem with my accounts, but I received excellent assistance from the relevant department. My issue was addressed promptly and handled with professionalism. A big thank you to the representative for the exceptional support.
⚠️ ALERT: Missing Earnings & Modified Dashboards ⚠️
My funded account showed a missing $400 in profits. The support team provided vague responses for days before dismissing the issue. Subsequently, they changed my dashboard to conceal the inconsistency! This feels like pure deceit. I advise against trusting them with your finances and, more importantly, your time! I have traded with many reputable platforms before, and I am appalled by their conduct!
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