Review Time
The customer service agent with whom I spoke when enrolling my new puppy in Prudent Pet insurance was extremely friendly and helpful. She returned my call in a timely manner, and because I have never purchased pet insurance before, she then helped me choose the levels I needed, even if it meant lowering the amount in one area where I didn’t require quite as much. After that, she enrolled my puppy herself since I’m not very comfortable with technology. I would certainly recommend Prudent Pet insurance without reservation. They are a supportive, caring group of people with whom to work.
I recently reached out with inquiries regarding my policy changes. The representative I spoke with was incredibly helpful and presented some excellent options I wasn't aware of. In a time when customer service can often be hard to come by, it was refreshing to connect with someone so friendly and efficient. They made the process quick and easy, truly brightening my day!
I am neutral at the moment as my (2) Policies are still subject to review by underwriting. I am also still in the waiting period and cannot comment on interactions and responses with PP as I have no claims. I am, however, puzzled and disappointed that PP has requested that I provide dental records for a dog who, by the time the waiting period is over, will have no dentition….therefore you will never have a claim for dental services by the time we are in a position to submit any claims..
In addition to getting terrific customer service from Stephanie and Rebecca, I found the pricing reasonable and the coverage options better than other dog insurance plans I had considered. My Maltese just celebrated her third birthday and she is active and healthy. I'm confident that Propet will support her health throughout her lifetime.
I actually set my limits of $250.00 deductible, 90% reimbursement, and $5k max then made phone calls to 8 different pet insurers. Prudent was not only the best rate but I even added the Healthy Benefits option which was still lower than the 2nd lowest. Working with “B” (first initial only since each CSA was very nice and pleasant), was great plus any other rep will offer the same services.
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At Prudent Pet Health Insurance, we want pets to enjoy good health and receive the best medical care possible throughout their lives. Like so many people today, we consider our pets to be members of the family and want to do whatever it takes to keep them safe.
Knowing your options when it comes to pet insurance policies means you can protect your pet and your finances. That’s why we offer policies that are easy to understand, easy to buy and easy to use. Take the first step and get your pet’s free quote today.See more
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